This analysis describes what PayPal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish mandatory arbitration for most disputes, including those arising before or after the agreement, and add explicit class action and jury trial waivers. Under the revised language, disputes must proceed through individual arbitration rather than court litigation, and users waive the right to participate in class actions. The agreement requires a 60-day informal resolution attempt before arbitration begins and imposes detailed Notice of Dispute requirements, including original handwritten signatures and identity verification. You can opt out of arbitration by sending a written notice postmarked within 30 days of first accepting the agreement.
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Booking.com reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
In order to prevent an unauthorized takeover of your account or unauthorized access to your personal data, we may decline deletion of, access to, or recovery of your account via an authorized agent at our sole discretion.
Google is not obligated to provide support for Beta Features and Google may, at its sole discretion, cease providing Beta Features as part of any Services.
"PayPal determines, in its sole discretion, whether your claim is eligible for PayPal's Purchase Protection program.Excerpt from PayPal's User Agreement
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The clause states: “PayPal determines, in its sole discretion, whether your claim is eligible for PayPal's Purchase Protection program.”
ConductAtlas has identified this type of provision across 250 platforms. See the full comparison.
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