PayPal · PayPal User Agreement

Acceptable Use Policy Incorporation and Fund Withholding

High severity
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Why it matters (compliance & risk perspective)

The Acceptable Use Policy is a separate document incorporated by reference, meaning violations of rules you may not have specifically read can result in account termination and fund holds, with limited ability to challenge the outcome in court due to the arbitration clause.

Consumer impact (what this means for users)

PayPal's User Agreement significantly affects your financial rights and access to funds — PayPal can place holds on your money for up to 180 days and limit or suspend your account at its discretion. You waive the right to participate in class action lawsuits and must resolve all disputes through individual binding arbitration, which is generally more costly and less accessible for small-dollar claims. You can opt out of the arbitration agreement by sending a written notice to PayPal's Legal Department at 2211 North First Street, San Jose, CA 95131 within 30 days of first accepting the User Agreement.

How other platforms handle this

Anthropic Claude Medium

You must be at least 18 years old or the minimum age required to consent to use the Services in your location, whichever is higher.

Google Medium

Don't misuse our services. For example, don't interfere with our services or try to access them using a method other than the interface and the instructions that we provide. You may use our services only as permitted by law, including applicable export and re-export control laws and regulations.

Google Gemini Medium

If you use Gemini as part of a Google Workspace account (such as through your employer or school), your use is governed by your organization's Google Workspace agreement, which may have different data handling terms than those described in this notice. Your organization's administrator can configure...

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View original clause language
By opening and using a PayPal account, you agree to comply with all of the terms and conditions of this user agreement, including the Fee pages, and any upcoming changes described on the Policy Updates page.

Applicable regulations

CFAA
United States Federal
DMCA
United States Federal
DSA
European Union

Provision details

Document information
Document
PayPal User Agreement
Entity
PayPal
Document last updated
April 29, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-002284
Document ID
CA-D-00044
Evidence Provenance
Source URL
Wayback Machine
SHA-256
787aedff80f89f2d9da4fd79756bbd226f8a5338c9e19c15b2a2fa0d01f59a90
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: PayPal | Document: PayPal User Agreement | Record: CA-P-002284
Captured: 2026-03-06 20:26:28 UTC | SHA-256: 787aedff80f89f2d…
URL: https://conductatlas.com/platform/paypal/paypal-user-agreement/acceptable-use-policy-incorporation-and-fund-withholding/
Accessed: May 4, 2026
Classification
Severity
High
Categories

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Frequently Asked Questions

What does PayPal's Acceptable Use Policy Incorporation and Fund Withholding clause do?

The Acceptable Use Policy is a separate document incorporated by reference, meaning violations of rules you may not have specifically read can result in account termination and fund holds, with limited ability to challenge the outcome in court due to the arbitration clause.

Is ConductAtlas affiliated with PayPal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PayPal.