This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated Terms of Service now explicitly state that US users are subject to mandatory arbitration and class action waiver provisions contained in Section XVI. This means disputes with Oura must be resolved through individual arbitration rather than in court or as part of a class action lawsuit. The terms also clarify that US residents contract with Ouraring Inc., while non-US residents contract with Oura Health Oy. The definition of Services has been expanded to explicitly include Oura memberships and related content and features. You can review Section XVI of the updated Terms to understand the full scope of the arbitration agreement and class action waiver.
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"NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ŌURA OR AN ŌURA AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY.Excerpt from Oura's Terms of Service
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The clause states: “NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ŌURA OR AN ŌURA AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY.”
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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