This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Because Oura may alter the Services at any time in its sole discretion, users have no contractual protection against changes that reduce functionality or alter the nature of what they subscribed to.
The updated Terms of Service now explicitly state that US users are subject to mandatory arbitration and class action waiver provisions contained in Section XVI. This means disputes with Oura must be resolved through individual arbitration rather than in court or as part of a class action lawsuit. The terms also clarify that US residents contract with Ouraring Inc., while non-US residents contract with Oura Health Oy. The definition of Services has been expanded to explicitly include Oura memberships and related content and features. You can review Section XVI of the updated Terms to understand the full scope of the arbitration agreement and class action waiver.
View change record →The Services you use today may be modified, updated, or changed by Oura at any time in its sole discretion without any required basis.
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"You acknowledge and agree that ŌURA may modify, update, and otherwise change the Services at any time and in its sole discretion.Excerpt from Oura's Terms of Service
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Because Oura may alter the Services at any time in its sole discretion, users have no contractual protection against changes that reduce functionality or alter the nature of what they subscribed to.
The Services you use today may be modified, updated, or changed by Oura at any time in its sole discretion without any required basis.
ConductAtlas has identified this type of provision across 250 platforms. See the full comparison.
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