This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Oura retains the right to cut off access without it being initiated by the user, under multiple triggering conditions including broad categories like 'security purposes' and government compliance.
The updated Terms of Service now explicitly state that US users are subject to mandatory arbitration and class action waiver provisions contained in Section XVI. This means disputes with Oura must be resolved through individual arbitration rather than in court or as part of a class action lawsuit. The terms also clarify that US residents contract with Ouraring Inc., while non-US residents contract with Oura Health Oy. The definition of Services has been expanded to explicitly include Oura memberships and related content and features. You can review Section XVI of the updated Terms to understand the full scope of the arbitration agreement and class action waiver.
View change record →Your access to the Services may be suspended or terminated by Oura for security reasons, to prevent illegal or fraudulent activity, or upon a legal or governmental request, potentially without prior warning.
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If any subscription fee is not paid in a timely manner or your transaction cannot be processed, we reserve the right to suspend, disable, cancel, or terminate your access to the Services or your DashPass subscription.
If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our Support team.
Take any action with respect to your User Content that is necessary or appropriate, in Workday's sole discretion, to ensure compliance with applicable law and these Terms or to protect any third-party rights...
"ŌURA may temporarily suspend or terminate access to the Services...for security purposes, to prevent illegal or fraudulent activity, to comply with the requests of any legal agency or government entity...Excerpt from Oura's Terms of Service
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Oura retains the right to cut off access without it being initiated by the user, under multiple triggering conditions including broad categories like 'security purposes' and government compliance.
Your access to the Services may be suspended or terminated by Oura for security reasons, to prevent illegal or fraudulent activity, or upon a legal or governmental request, potentially without prior warning.
ConductAtlas has identified this type of provision across 270 platforms. See the full comparison.
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