This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
A blanket exclusion of all damage categories, including direct damages, is exceptionally broad and leaves users with no monetary remedy for virtually any harm arising from the Services.
The updated Terms of Service now explicitly state that US users are subject to mandatory arbitration and class action waiver provisions contained in Section XVI. This means disputes with Oura must be resolved through individual arbitration rather than in court or as part of a class action lawsuit. The terms also clarify that US residents contract with Ouraring Inc., while non-US residents contract with Oura Health Oy. The definition of Services has been expanded to explicitly include Oura memberships and related content and features. You can review Section XVI of the updated Terms to understand the full scope of the arbitration agreement and class action waiver.
View change record →Users are contractually barred from recovering any category of damages from Oura, regardless of the nature or severity of the harm suffered.
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OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
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"IN NO EVENT WILL ŌURA...BE LIABLE FOR DAMAGES OF ANY KIND...INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES...Excerpt from Oura's Terms of Service
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A blanket exclusion of all damage categories, including direct damages, is exceptionally broad and leaves users with no monetary remedy for virtually any harm arising from the Services.
Users are contractually barred from recovering any category of damages from Oura, regardless of the nature or severity of the harm suffered.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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