Provision record
Oura · Oura Privacy Policy · View original document ↗

User Data Rights and Deletion Request Mechanism

Low severity High confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

The policy states that users have rights to access, rectify, erase, and port their personal data, and to object to or restrict processing, exercisable by emailing privacy@ouraring.com.

This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the operational mechanism through which users may exercise GDPR, UK GDPR, and CCPA/CPRA data subject rights, centralizing all requests through a single email address. Compliance teams should verify that response timelines meet applicable statutory deadlines (30 days under GDPR, 45 days under CCPA) and that identity verification procedures do not create unreasonable barriers to access.

Recent Activity

This document changed recently

Medium Jun 16, 2026

The updated policy explicitly discloses that Oura uses artificial intelligence and machine learning in the service, including an AI assistant called Oura Advisor that provides personalized wellness guidance based on information you submit or that Oura collects. The revised terms state that Oura may use AI and algorithmic analysis to suggest partner services and may use personal data to develop or refine AI-powered health features. The policy establishes that you retain choice about whether to engage with these AI features or share personal data with partner services when suggestions are offered.

View change record →

Clause Stability Mostly Stable

1
Change
3
Months Monitored
May 21, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.
This clause has changed once in 3 months of monitoring.

Change history

added Jun 16, 2026

This addition provides users with explicit notification of their GDPR and privacy law rights and a direct mechanism to exercise them, replacing the previous version's opposition-to-legal-authority provision.

View full change record →

Consumer impact (what this means for users)

Under this clause, users can submit requests to access, correct, delete, or export their personal data by emailing privacy@ouraring.com. The policy does not specify response timelines in this provision, though applicable law (GDPR, CCPA) imposes statutory deadlines on data subject request responses.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@ouraring.com with your data subject request, specifying whether you are requesting access, deletion, correction, portability, or restriction of processing. Include your account email address to facilitate identification.
  • Export Your Data
    Email privacy@ouraring.com to request a portable copy of your personal data. Specify the format preferred if applicable and include your account email address.

How other platforms handle this

Square Medium

You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.

Google Cloud Medium

If you're otherwise unable to access your Service Data, you can always request it here.

Notion Medium

Request Deletion of your information, subject to certain exceptions prescribed by law.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You have the right to request access to, rectification of, or erasure of your personal data, as well as the right to data portability and the right to object to or restrict our processing. You can exercise these rights by sending a request to privacy@ouraring.com.

Excerpt from Oura's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision implicates GDPR Articles 15-22 (data subject rights), UK GDPR equivalent provisions, and CCPA/CPRA Sections 1798.100-1798.125 (consumer rights to know, delete, correct, and portability).

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
FTC Act Section 5
United States Federal
GDPR
European Union
HIPAA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Oura Privacy Policy
Entity
Oura
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012697
Document ID
CA-D-00738
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
514ec3016898763de73b01fe706554ea621767348f074f34d2927787939080da
Analysis generated
May 21, 2026 00:26 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Oura
Document: Oura Privacy Policy
Record ID: CA-P-012697
Captured: 2026-05-21 00:26:39 UTC
SHA-256: 514ec3016898763d…
URL: https://conductatlas.com/platform/oura/oura-privacy-policy/provision/CA-P-012697/user-data-rights-and-deletion-request-mechanism/
Accessed: Aug. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does Oura's User Data Rights and Deletion Request Mechanism clause do?

This provision establishes the operational mechanism through which users may exercise GDPR, UK GDPR, and CCPA/CPRA data subject rights, centralizing all requests through a single email address. Compliance teams should verify that response timelines meet applicable statutory deadlines (30 days under GDPR, 45 days under CCPA) and that identity verification procedures do not create unreasonable barriers to access.

How does this clause affect you?

Under this clause, users can submit requests to access, correct, delete, or export their personal data by emailing privacy@ouraring.com. The policy does not specify response timelines in this provision, though applicable law (GDPR, CCPA) imposes statutory deadlines on data subject request responses.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Oura?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Oura.