OpenAI · Privacy Policy (ROW)

Children's Age Restriction (COPPA)

High severity
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Why it matters (compliance & risk perspective)

Children who bypass the age gate and use ChatGPT could have their conversations — potentially including sensitive school, health, or personal disclosures — collected and processed without parental knowledge or COPPA-required consent.

Consumer impact (what this means for users)

OpenAI collects a wide range of personal data including your conversation content, device identifiers, location, and information from third-party sources, and may use this data to train its AI models. Users who do not opt out may have their personal conversations — including sensitive topics discussed with ChatGPT — incorporated into future model training. You can opt out of model training by going to your ChatGPT account Settings > Data Controls and disabling 'Improve the model for everyone.'

How other platforms handle this

Salesforce Medium

Terms of Service: [linked at https://www.salesforce.com/company/legal/sfdc-website-terms-of-service/]

Shopify Medium

Certain products and services may be sold on Shopify only with prior written approval, including but not limited to: tobacco and e-cigarettes, certain firearms and accessories that are otherwise legal, adult content and services, certain financial services and money transmission, and pharmaceuticals...

Amazon Medium

Email or Other Message Abuse. Distributing, publishing, sending, or facilitating the sending of unsolicited mass email or other messages, promotions, advertising, or solicitations (like 'spam'), including commercial advertising and informational announcements.

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This clause could change without notice.

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View original clause language
Our Service is not directed to children under the age of 13. OpenAI does not knowingly collect Personal Data from children under the age of 13. If you learn that your child has provided us with Personal Data without your consent, you may contact us at privacy@openai.com. If we learn that we have collected Personal Data from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

Applicable regulations

CFAA
United States Federal
DMCA
United States Federal
DSA
European Union

Provision details

Document information
Document
Privacy Policy (ROW)
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
April 27, 2026
Record ID
CA-P-002438
Document ID
CA-D-00006
Evidence Provenance
Source URL
Wayback Machine
SHA-256
f3c083059dff1a3f26f2ce10f0072ca60f38c6921517ae6dd07e528e4bfc7ce2
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: Privacy Policy (ROW) | Record: CA-P-002438
Captured: 2026-03-10 03:38:17 UTC | SHA-256: f3c083059dff1a3f…
URL: https://conductatlas.com/platform/openai/privacy-policy-row/childrens-age-restriction-coppa/
Accessed: May 4, 2026
Classification
Severity
High
Categories

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Frequently Asked Questions

What does OpenAI's Children's Age Restriction (COPPA) clause do?

Children who bypass the age gate and use ChatGPT could have their conversations — potentially including sensitive school, health, or personal disclosures — collected and processed without parental knowledge or COPPA-required consent.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.