This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision operationalizes compliance with the Children's Online Privacy Protection Act (COPPA) and similar age-based data protection regulations by establishing a data deletion mechanism upon discovery of under-13 user data. The notification pathway creates a procedural channel for reporting and remediation of inadvertent child data collection.
Interpretive note: The policy does not describe a proactive age verification mechanism; whether the reactive deletion approach satisfies COPPA's affirmative obligations is a matter of regulatory interpretation and enforcement posture.
Users and parents/guardians are authorized to notify OpenAI of under-13 data collection through the specified contact mechanism, triggering a deletion obligation. The provision places responsibility on the entity to delete such data upon discovery rather than retaining it.
How other platforms handle this
You may not automatedly crawl or query the Services for any purpose or by any means (including, without limitation, screen and database scraping, spiders, robots, crawlers and any other automated activity with the purpose of obtaining information from the Services) unless you have received prior exp...
relate to transactions involving (f) the promotion of hate, violence, racial or other forms of intolerance that is discriminatory or the financial exploitation of a crime... (i) involve offering or receiving payments for the purpose of bribery or corruption.
You must not, and must not allow others to: Facilitate illegal or harmful activity through the End User Services; Cause harm to us or others through the End User Services;
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"Our services are not directed to children under 13. If we learn that we have collected personal data from a child under 13, we will delete that information as quickly as possible. If you believe a child under 13 has provided us with personal data, please contact us at privacy@openai.com.— Excerpt from OpenAI's Privacy Policy (ROW)
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This provision operationalizes compliance with the Children's Online Privacy Protection Act (COPPA) and similar age-based data protection regulations by establishing a data deletion mechanism upon discovery of under-13 user data. The notification pathway creates a procedural channel for reporting and remediation of inadvertent child data collection.
Users and parents/guardians are authorized to notify OpenAI of under-13 data collection through the specified contact mechanism, triggering a deletion obligation. The provision places responsibility on the entity to delete such data upon discovery rather than retaining it.
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