California residents have specific rights under the CCPA/CPRA including the right to know what data is collected, opt out of data sale or sharing, and request deletion.
This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision operationalizes OpenAI's obligations under California state privacy law, establishing procedures through which California residents can request data access, deletion, and opt-out elections. These statutory rights affect how OpenAI processes and discloses personal information for California-based users.
The updated policy removes language describing how OpenAI uses advertiser and data partner information to personalize ads and measure ad effectiveness. The policy also removes the specific mechanism Free and Go users previously had to control ad personalization through account settings. In exchange, the policy adds explicit authorization for OpenAI to identify which of a user's contacts use OpenAI services and to monitor all content submitted on the platform for fraud and misuse detection. The authorization to monitor content and identify contacts now appears in the main policy purposes section rather than in supplementary documentation. You can review the Korea Addendum if you are located in South Korea to understand region-specific privacy rules.
View change record →The updated policy removes language that previously described ad personalization controls available to Free and Go users through account settings, though the policy continues to authorize OpenAI to personalize ads and measure their effectiveness for these user tiers. Previously, the policy explicitly stated that 'For Free and Go users, you can use the advertising controls in your account settings to control what data we use to personalize the ads we show you on our Services.' This language is no longer present in the updated version. The policy still lists ad personalization as an authorized use of personal data for Free and Go users, but no longer explicitly describes how users can access controls to manage this practice. You should verify whether advertising controls remain functional in your OpenAI account settings, as the policy no longer explicitly references them.
View change record →The updated policy removes specific language stating that OpenAI receives advertiser data to personalize ads shown to Free and Go users. It also removes reference to account-level advertising controls previously described in account settings. These removals are replaced with broader language authorizing OpenAI to promote products through direct marketing and third-party properties, subject to choices and controls, but the terms no longer explicitly describe what advertiser data is collected, from whom, or how to manage it at the account level. The policy now requires users to follow a 'learn more' link to understand ad personalization controls, rather than documenting those controls directly in the privacy policy.
View change record →If you live in California, you can request a full disclosure of data OpenAI has collected about you, opt out of the sale or sharing of your data, and request deletion — all enforceable rights under state law.
How other platforms handle this
If you are a California resident, you have the right to know what personal information we collect, use, and disclose about you; the right to request deletion of your personal information; the right to opt out of the sale or sharing of your personal information; the right to correct inaccurate person...
Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your personal information, the right to data portability, and the right to object to or withdraw consent for certain processi...
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or port your data. EU and UK users may also have the right to object to or restrict certain processing. California residents may have the right to know, delete, corre...
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California's CCPA/CPRA requires businesses to provide opt-out mechanisms for data 'sale' and 'sharing,' maintain a privacy notice at collection, and respond to consumer requests within 45 days; non-compliance exposes OpenAI to enforcement by the California Privacy Protection Agency.
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Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The provision operationalizes OpenAI's obligations under California state privacy law, establishing procedures through which California residents can request data access, deletion, and opt-out elections. These statutory rights affect how OpenAI processes and discloses personal information for California-based users.
If you live in California, you can request a full disclosure of data OpenAI has collected about you, opt out of the sale or sharing of your data, and request deletion — all enforceable rights under state law.
ConductAtlas has identified this type of provision across 10 platforms. See the full comparison.
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