OpenAI · OpenAI Business Terms · View original document ↗

Aggregate Liability Cap

Medium severity Medium confidence Explicitdocumentlanguage Rare · 5 of 343 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The liability limitation establishes a defined ceiling on monetary exposure for OpenAI and its affiliated parties in dispute scenarios. This mechanism affects how damages are calculated in any claim regardless of the underlying claim's nature or the actual harm alleged, subject to legal enforceability standards in the user's jurisdiction.

Interpretive note: Enforceability of the $100 liability floor may be limited by applicable consumer protection law in certain jurisdictions, particularly in the EU and for claims involving personal injury or willful misconduct.

Consumer impact (what this means for users)

Users operate under terms that restrict their recoverable damages to either their prior 12 months of payments or $100, whichever is greater. This cap applies across all claims related to the services or terms, establishing a fixed upper bound on potential financial recovery in any dispute.

How other platforms handle this

Synthesia Medium

To the maximum extent permitted by applicable law, in no event will Synthesia's aggregate liability to you under or in connection with this Agreement exceed the total fees paid or payable by you to Synthesia in the twelve (12) month period immediately preceding the event giving rise to the claim. In...

Google AI Studio Medium

Google's total liability to you for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Gemini API (or, if we choose, to supplying you the services again) in the 12 months before the breach.

Duolingo Medium

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DUOLINGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESUL...

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF OPENAI AND ITS AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID OPENAI FOR USE OF THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

— Excerpt from OpenAI's OpenAI Business Terms

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
OpenAI Business Terms
Entity
OpenAI
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 12, 2026
Record ID
CA-P-010571
Document ID
CA-D-00755
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c06da29ac3099c1e9c26dfbf9e242b518d144f7939ac8c6a0334e30783b2c187
Analysis generated
May 11, 2026 11:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Business Terms
Record ID: CA-P-010571
Captured: 2026-05-11 11:57:24 UTC
SHA-256: c06da29ac3099c1e…
URL: https://conductatlas.com/platform/openai/openai-business-terms/aggregate-liability-cap/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does OpenAI's Aggregate Liability Cap clause do?

The liability limitation establishes a defined ceiling on monetary exposure for OpenAI and its affiliated parties in dispute scenarios. This mechanism affects how damages are calculated in any claim regardless of the underlying claim's nature or the actual harm alleged, subject to legal enforceability standards in the user's jurisdiction.

How does this clause affect you?

Users operate under terms that restrict their recoverable damages to either their prior 12 months of payments or $100, whichever is greater. This cap applies across all claims related to the services or terms, establishing a fixed upper bound on potential financial recovery in any dispute.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 5 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.