The agreement prohibits users from bringing or participating in class action or representative action lawsuits against OpenAI, requiring any claims to be brought individually.
This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision, combined with the arbitration clause, requires that each user pursue any claim against OpenAI individually rather than as part of a group proceeding. This applies to both arbitration and any court proceedings where the arbitration clause is found inapplicable.
Interpretive note: Enforceability of class action waivers varies significantly by jurisdiction; EU/EEA and certain US state courts may decline to enforce this provision against consumers.
Simplified the provision by removing the arbitrator consolidation restriction, the severability clause, and enforceability carve-out provisions.
View full change record →This clause requires that any claim a user brings against OpenAI proceed on an individual basis. Users who have opted out of arbitration are still subject to the class action waiver unless that waiver is separately found unenforceable under applicable law.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"You and OpenAI agree that any claims against each other can only be brought on an individual basis and not as a plaintiff or class member in any purported class or representative action.Excerpt from OpenAI's Business Terms
(1) REGULATORY LANDSCAPE: Class action waivers in consumer contracts are subject to scrutiny under state consumer protection statutes, particularly in California under the Consumers Legal Remedies Act, and may be unenforceable in the EU/EEA under …
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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This provision, combined with the arbitration clause, requires that each user pursue any claim against OpenAI individually rather than as part of a group proceeding. This applies to both arbitration and any court proceedings where the arbitration clause is found inapplicable.
This clause requires that any claim a user brings against OpenAI proceed on an individual basis. Users who have opted out of arbitration are still subject to the class action waiver unless that waiver is separately found unenforceable under applicable law.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.