The policy authorizes use of first-party and third-party cookies by Quest and approximately 30 named advertising, analytics, and marketing technology partners to serve targeted advertising based on browsing history across websites. Named partners include Google, AdRoll, LinkedIn, LiveRamp, AppNexus, theTradeDesk, Demandbase, Marketo, and others.
This analysis describes what OneLogin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision discloses a substantial advertising technology ecosystem operating on Quest's website, with data flowing to approximately 30 named third parties for targeted advertising, analytics, and marketing purposes. The breadth of named partners, including data brokers such as LiveRamp, warrants review of data transfer agreements and GDPR consent mechanisms.
The updated policy discloses that OneLogin may record calls with consent and use AI to analyze call transcripts, chat conversations, and sales emails for multiple purposes including follow-up task identification, call summarization, sales analytics, communication effectiveness analysis, and forecast modeling. Under the revised terms, recorded call audio and video may be reviewed for employee training, monitoring, and coaching purposes. The policy also states that OneLogin will save chat and call conversation data to inform future interactions. These practices apply when you communicate with OneLogin via phone calls, chat, email, text, or other teleconference solutions. You should review the updated disclosure to understand how your communication data will be processed and retained.
View change record →The updated policy removes explicit language describing how OneLogin uses AI to analyze customer communications. Previously, the policy stated that call audio and video would be recorded with consent and analyzed using AI to identify follow-up tasks, summarize calls, and conduct sales analytics; that chatbot conversations would be analyzed and saved; and that sales emails would be analyzed to determine communication efficacy and forecast next steps. These specific AI analysis practices are no longer described in the updated policy. The revised language also narrows one stated data use purpose, changing 'answers or services you have asked or licensed' to 'services you have purchased.' No consumer opt-out mechanisms or alternative disclosures are provided in the change text.
View change record →Under these terms, browsing activity on Quest's website may be shared with approximately 30 named advertising and analytics partners for targeted advertising purposes. Users can opt out via the Cookie Preference Center, the DAA opt-out page at http://optout.aboutads.info/, the EDAA at http://youronlinechoices.eu, or the NAI at http://optout.networkadvertising.org/.
Cross-platform context
See how other platforms handle Third-Party Advertising Partner Data Sharing and similar clauses.
Compare across platforms →"Quest uses Google Analytics and services like AdRoll to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. Quest and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website.Excerpt from OneLogin's Privacy Policy
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This provision discloses a substantial advertising technology ecosystem operating on Quest's website, with data flowing to approximately 30 named third parties for targeted advertising, analytics, and marketing purposes. The breadth of named partners, including data brokers such as LiveRamp, warrants review of data transfer agreements and GDPR consent mechanisms.
Under these terms, browsing activity on Quest's website may be shared with approximately 30 named advertising and analytics partners for targeted advertising purposes. Users can opt out via the Cookie Preference Center, the DAA opt-out page at http://optout.aboutads.info/, the EDAA at http://youronlinechoices.eu, or the NAI at http://optout.networkadvertising.org/.
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