OneLogin · OneLogin Privacy Policy · View original document ↗

Data Sharing with Channel Partners and Resellers

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Document Record

What it is

One Identity can share your name, email, and contact details with its network of resellers and channel partners, who may then use that information to contact you directly about One Identity products.

This analysis describes what OneLogin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the scope of third-party access to personal information beyond OneLogin's direct control. It operationally permits OneLogin to distribute user contact information to partner organizations as part of its distribution and support infrastructure.

Recent Activity

This document changed recently

Medium May 6, 2026

The updated policy discloses that OneLogin may record calls with consent and use AI to analyze call transcripts, chat conversations, and sales emails for multiple purposes including follow-up task identification, call summarization, sales analytics, communication effectiveness analysis, and forecast modeling. Under the revised terms, recorded call audio and video may be reviewed for employee training, monitoring, and coaching purposes. The policy also states that OneLogin will save chat and call conversation data to inform future interactions. These practices apply when you communicate with OneLogin via phone calls, chat, email, text, or other teleconference solutions. You should review the updated disclosure to understand how your communication data will be processed and retained.

View change record →
High May 5, 2026

The updated policy removes explicit language describing how OneLogin uses AI to analyze customer communications. Previously, the policy stated that call audio and video would be recorded with consent and analyzed using AI to identify follow-up tasks, summarize calls, and conduct sales analytics; that chatbot conversations would be analyzed and saved; and that sales emails would be analyzed to determine communication efficacy and forecast next steps. These specific AI analysis practices are no longer described in the updated policy. The revised language also narrows one stated data use purpose, changing 'answers or services you have asked or licensed' to 'services you have purchased.' No consumer opt-out mechanisms or alternative disclosures are provided in the change text.

View change record →

Change history

removed May 29, 2026

This specific provision about reseller and distributor data sharing was replaced with a broader 'Third-Party Data Sharing' provision that encompasses more categories of recipients without the specific limitation to product/service-related communications.

View full change record →

Consumer impact (what this means for users)

Your contact information — including name, email, and job title — may be passed to One Identity resellers and distributors who can use it to market to you, expanding the pool of companies that hold and act on your personal data beyond One Identity itself.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Send an email to privacy@oneidentity.com requesting that your personal data not be shared with One Identity's resellers, distributors, or channel partners for marketing purposes. Identify yourself and specify the opt-out scope.

How other platforms handle this

Betterment Medium

We may share your personal information with third parties in the following circumstances: With service providers who perform services on our behalf, such as data analytics, marketing, customer service, and technology services. With financial partners, including banks, brokerage firms, and payment pr...

Adobe Medium

Sending you information about Adobe products and services, special offers and similar information, and sharing your information with third parties for their own marketing purposes, where your consent is not required; In some cases, in order to show you more relevant ads, we disclose with social medi...

Nintendo Medium

We may share your information with third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may also share your information with business partners who offer products or services that...

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▸ View Original Clause Language DOCUMENT RECORD
"
We may share your personal information with our resellers, distributors, and channel partners who assist us in selling and supporting our products and services. These partners may use your information to contact you about One Identity products and services.

— Excerpt from OneLogin's OneLogin Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY FRAMEWORK: This provision implicates GDPR Art. 6(1)(a)/(f) (consent or legitimate interests as lawful basis), Art. 13/14 (transparency obligations for third-party sharing), and Art. 28/26 (controller-to-controller vs. controller-to-processor distinctions). Under CCPA/CPRA Cal. Civ. Code §1798.115 and §1798.120, sharing personal information with third parties for cross-context behavioral advertising may trigger opt-out rights. UK GDPR imposes equivalent obligations enforced by the ICO.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive data sharing practices under FTC Act Section 5, applicable to One Identity's sharing of consumer data with third-party marketing partners.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
OneLogin Privacy Policy
Entity
OneLogin
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 7, 2026
Record ID
CA-P-005096
Document ID
CA-D-00694
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2f3d5d8f647e1d9b644b511893ae52c9cec32c51d4d9324e4c1c3fc6677106c5
Analysis generated
May 7, 2026 15:59 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OneLogin
Document: OneLogin Privacy Policy
Record ID: CA-P-005096
Captured: 2026-05-07 15:59:32 UTC
SHA-256: 2f3d5d8f647e1d9b…
URL: https://conductatlas.com/platform/onelogin/onelogin-privacy-policy/data-sharing-with-channel-partners-and-resellers/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does OneLogin's Data Sharing with Channel Partners and Resellers clause do?

This provision establishes the scope of third-party access to personal information beyond OneLogin's direct control. It operationally permits OneLogin to distribute user contact information to partner organizations as part of its distribution and support infrastructure.

How does this clause affect you?

Your contact information — including name, email, and job title — may be passed to One Identity resellers and distributors who can use it to market to you, expanding the pool of companies that hold and act on your personal data beyond One Identity itself.

Is ConductAtlas affiliated with OneLogin?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OneLogin.