Provision record
Noom · Noom Terms of Service · View original document ↗

Service Tier Switch May Lose Original Tier Access

Medium severity Explicit document language Common · 297 of 352 platforms
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This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Apr 19, 2026

Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.

View change record →

How other platforms handle this

Stripe Medium

If we rely on certain legal bases (such as "legal obligation" or "contractual necessity") and you do not provide us with your Personal Data, we may not be able to lawfully provide you services.

Disney+ Medium

You agree that your access to the Services using these devices also shall be subject to the usage terms set forth in the applicable third-party beneficiary's terms of service.

Snapchat Medium

We reserve the right to transfer our rights under these Terms and provide the Services using another entity, provided that entity upholds these Terms.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you modify your subscription to switch from one Service Tier to another Service Tier during your billing period, you may not have continued access to your original Service Tier.

Excerpt from Noom's Terms of Service

Provision details

Document information
Document
Noom Terms of Service
Entity
Noom
Tracking information
First captured by ConductAtlas
March 24, 2026
Text quoted from version
CA-V-003968, captured June 18, 2026
Record ID
CA-P-043153
Document ID
CA-D-000396
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-003968)
6e022c7e935cfa80cabefebdf899355bc51b197cd40eed7956e060892bd77234
Analysis generated
July 9, 2026 04:17 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-003968 (checked Oct. 5, 2026)
Citation Record
Entity: Noom
Document: Noom Terms of Service
Record ID: CA-P-043153
Version: CA-V-003968
Captured: 2026-06-18 00:30:57 UTC
SHA-256: 6e022c7e935cfa80…
URL: https://conductatlas.com/platform/noom/noom-terms-of-service/provision/CA-P-043153/service-tier-switch-may-lose-original-tier-access/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Noom's Service Tier Switch May Lose Original Tier Access clause do?

The clause states: “If you modify your subscription to switch from one Service Tier to another Service Tier during your billing period, you may not have continued access to your original Service Tier.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Noom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.