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Noom reserves the right to modify, suspend, or terminate the Seeds loyalty program at any time without notice, refund, or compensation, and accumulated Seeds are forfeited upon account deletion or termination.
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that accumulated Seeds have no guaranteed redemption value and may be revoked or made inaccessible at Noom's discretion without notice or compensation, including upon account termination for any reason.
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
View change record →Under these terms, Seeds have no cash value and no fixed redemption value, and Noom may revoke, expire, or modify the program without notice; users forfeit all accumulated Seeds if their account is deleted or terminated.
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"Noom reserves the right to eliminate, adjust, and change all aspects of the Seeds program at any time, including without limitation the rewards thresholds or redemption rates attached to any particular activity, user eligibility, and gift card or charitable cause reward availability. Noom reserves the right in its sole discretion to revoke or stop issuing Seeds at any time and to change expiration dates for Seeds, without notice, refund, or compensation. If you delete your account or it is terminated for any reason, you will forfeit any accumulated Seeds.Excerpt from Noom's Terms of Service
1) REGULATORY LANDSCAPE: Loyalty point program terms interact with state consumer protection statutes governing the treatment of earned rewards; some states have enacted laws limiting expiration or forfeiture of earned loyalty rewards; the FTC has authority over unfair or deceptive representations about reward program value or availability. 2) GOVERNANCE EXPOSURE: Low to Medium. The combination of no fixed redemption value, no-notice modification rights, and forfeiture upon termination for any reason creates limited but meaningful exposure if users rely on Seeds as a material benefit of subscription; the document's explicit statement that Seeds have no cash value limits financial restitution claims. 3) JURISDICTION FLAGS: Certain states have enacted loyalty program statutes that may limit forfeiture of earned rewards upon account termination; compliance teams should assess whether Seeds constitute a regulated loyalty or gift card program in any jurisdiction. 4) CONTRACT AND VENDOR IMPLICATIONS: Third-party gift card vendors used for Seeds redemption are identified as intermediaries; compliance teams should confirm that vendor agreements address program termination and outstanding redemption obligations. 5) COMPLIANCE CONSIDERATIONS: Legal teams should evaluate whether the no-notice modification and forfeiture provisions satisfy consumer protection disclosure requirements in applicable jurisdictions, and whether the Seeds program requires registration or disclosure under any state loyalty program statutes.
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This provision establishes that accumulated Seeds have no guaranteed redemption value and may be revoked or made inaccessible at Noom's discretion without notice or compensation, including upon account termination for any reason.
Under these terms, Seeds have no cash value and no fixed redemption value, and Noom may revoke, expire, or modify the program without notice; users forfeit all accumulated Seeds if their account is deleted or terminated.
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