Noom's total liability to any user is capped at the greater of the amount paid by the user in the prior 12 months, $100, or applicable statutory damages; multiple claims cannot increase the cap.
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a financial ceiling on Noom's liability that applies regardless of the number or nature of claims, subject to applicable statutory minimums and jurisdictional limitations on liability caps.
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
View change record →Under these terms, the maximum financial recovery available from Noom is capped at the greater of 12 months of subscription fees paid, $100, or statutory damages; the cap applies regardless of how many claims are asserted.
Cross-platform context
See how other platforms handle Limitation of Liability Cap and similar clauses.
Compare across platforms →"TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE TO YOU FOR MORE THAN THE GREATER OF (a) THE TOTAL AMOUNT PAID TO US BY YOU DURING THE TWELVE-MONTH PERIOD PRIOR TO THE ACT, OMISSION, OR OCCURRENCE GIVING RISE TO SUCH LIABILITY; (b) $100; OR (c) THE STATUTORY DAMAGES PRESCRIBED BY A STATUTE UNDER WHICH SUCH CLAIM ARISES. MULTIPLE CLAIMS WILL NOT EXPAND THIS LIMITATION.Excerpt from Noom's Terms of Service
1) REGULATORY LANDSCAPE: Liability caps in consumer service agreements interact with state consumer protection statutes that may prescribe minimum statutory damages or prohibit limitation of liability for certain categories of harm; HIPAA-related health data breaches …
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This provision establishes a financial ceiling on Noom's liability that applies regardless of the number or nature of claims, subject to applicable statutory minimums and jurisdictional limitations on liability caps.
Under these terms, the maximum financial recovery available from Noom is capped at the greater of 12 months of subscription fees paid, $100, or statutory damages; the cap applies regardless of how many claims are asserted.
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