Provision record
Noom · Noom Terms of Service · View original document ↗

SMS and ATDS Consent

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

Users who enroll a telephone number in Noom Communications consent to receive recurring SMS and MMS messages, potentially transmitted via an automatic telephone dialing system, and may opt out at any time by replying with specified keywords.

This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes express written consent for ATDS-transmitted messages as required under the Telephone Consumer Protection Act (TCPA), and the document specifies that consent to automated messaging is not a condition of purchase.

Recent Activity

This document changed recently

Medium Apr 19, 2026

Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

The agreement establishes that enrolling a telephone number constitutes consent to receive recurring automated SMS and MMS messages from Noom; users may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any Noom message.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any Noom SMS message to opt out of that specific communications program; if enrolled in multiple programs, opt out from each separately.

Cross-platform context

See how other platforms handle SMS and ATDS Consent and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
By enrolling a telephone number in Noom Communications, you authorize us to send recurring SMS and MMS mobile messages to the number you specify, and you represent that you are authorized to receive mobile messages at the number. You agree that these messages may be transmitted using an automatic telephone dialing system ("ATDS"), other automated systems for the selection or dialing of telephone numbers, or different technology. Your consent to receive mobile messages via an ATDS or other automated system for the selection or dialing of numbers is not required (directly or indirectly) as a condition of purchase.

Excerpt from Noom's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: The TCPA governs automated telephone and SMS marketing communications, requiring prior express written consent for ATDS-transmitted messages to mobile phones; the FCC enforces the TCPA; the FTC also has authority over unfair …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Noom Terms of Service
Entity
Noom
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-013915
Document ID
CA-D-00396
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6de75e79f11d15364e11ca8407ac38331e4f9eeb074c80fdfb2128fc4f6a83ac
Analysis generated
July 9, 2026 04:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Noom
Document: Noom Terms of Service
Record ID: CA-P-013915
Captured: 2026-07-09 04:17:53 UTC
SHA-256: 6de75e79f11d1536…
URL: https://conductatlas.com/platform/noom/noom-terms-of-service/provision/CA-P-013915/sms-and-atds-consent/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Noom's SMS and ATDS Consent clause do?

This provision establishes express written consent for ATDS-transmitted messages as required under the Telephone Consumer Protection Act (TCPA), and the document specifies that consent to automated messaging is not a condition of purchase.

How does this clause affect you?

The agreement establishes that enrolling a telephone number constitutes consent to receive recurring automated SMS and MMS messages from Noom; users may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any Noom message.

Is ConductAtlas affiliated with Noom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.