Provision record
Noom · Noom Terms of Service · View original document ↗

Two-Year Contractual Statute of Limitations

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Document Record

What it is

The agreement limits the period within which users may assert claims against Noom to two years from the event giving rise to the claim, which is shorter than the default limitation period for many causes of action under applicable state law.

This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a contractual limitation period of two years that applies to arbitration demands and court claims, and may not be enforceable in jurisdictions where statutes prohibit contractual shortening of limitation periods for consumer claims.

Interpretive note: Enforceability of the two-year contractual limitation period varies by jurisdiction and by the type of claim asserted; certain state consumer protection statutes may supersede this contractual provision.

Recent Activity

This document changed recently

Medium Apr 19, 2026

Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under these terms, users are required to bring any claim against Noom within two years of the triggering event; claims filed after this period are barred as stated in the agreement, subject to applicable law in the user's jurisdiction.

Cross-platform context

See how other platforms handle Two-Year Contractual Statute of Limitations and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
To the fullest extent permitted by law, no claim, demand for mediation or arbitration, or cause of action which arose out of an event or events that occurred more than two (2) years prior to the filing of a demand for mediation or arbitration or suit alleging a claim or cause of action may be asserted by you against Noom.

Excerpt from Noom's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Contractual statutes of limitations interact with state consumer protection statutes that in some jurisdictions prohibit shortening the limitations period for consumer claims; the FTC Act and various state consumer protection laws have …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Noom Terms of Service
Entity
Noom
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-013914
Document ID
CA-D-00396
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6de75e79f11d15364e11ca8407ac38331e4f9eeb074c80fdfb2128fc4f6a83ac
Analysis generated
July 9, 2026 04:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Noom
Document: Noom Terms of Service
Record ID: CA-P-013914
Captured: 2026-07-09 04:17:53 UTC
SHA-256: 6de75e79f11d1536…
URL: https://conductatlas.com/platform/noom/noom-terms-of-service/provision/CA-P-013914/two-year-contractual-statute-of-limitations/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Noom's Two-Year Contractual Statute of Limitations clause do?

This provision establishes a contractual limitation period of two years that applies to arbitration demands and court claims, and may not be enforceable in jurisdictions where statutes prohibit contractual shortening of limitation periods for consumer claims.

How does this clause affect you?

Under these terms, users are required to bring any claim against Noom within two years of the triggering event; claims filed after this period are barred as stated in the agreement, subject to applicable law in the user's jurisdiction.

Is ConductAtlas affiliated with Noom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.