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The agreement limits the period within which users may assert claims against Noom to two years from the event giving rise to the claim, which is shorter than the default limitation period for many causes of action under applicable state law.
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a contractual limitation period of two years that applies to arbitration demands and court claims, and may not be enforceable in jurisdictions where statutes prohibit contractual shortening of limitation periods for consumer claims.
Interpretive note: Enforceability of the two-year contractual limitation period varies by jurisdiction and by the type of claim asserted; certain state consumer protection statutes may supersede this contractual provision.
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
View change record →Under these terms, users are required to bring any claim against Noom within two years of the triggering event; claims filed after this period are barred as stated in the agreement, subject to applicable law in the user's jurisdiction.
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"To the fullest extent permitted by law, no claim, demand for mediation or arbitration, or cause of action which arose out of an event or events that occurred more than two (2) years prior to the filing of a demand for mediation or arbitration or suit alleging a claim or cause of action may be asserted by you against Noom.Excerpt from Noom's Terms of Service
1) REGULATORY LANDSCAPE: Contractual statutes of limitations interact with state consumer protection statutes that in some jurisdictions prohibit shortening the limitations period for consumer claims; the FTC Act and various state consumer protection laws have their own statutory limitation periods that may supersede contractual limitations; California's Consumers Legal Remedies Act and similar statutes may limit the enforceability of contractual limitation periods. 2) GOVERNANCE EXPOSURE: Medium. The two-year limitation is shorter than default limitation periods for many consumer contract and fraud claims in multiple states; courts in some jurisdictions have declined to enforce contractual limitation periods that are shorter than the applicable statutory period for the specific cause of action. 3) JURISDICTION FLAGS: California, New York, and other states have consumer protection statutes with limitation periods exceeding two years; the enforceability of a contractual two-year limitation on HIPAA-related or health data claims may face additional scrutiny; EU users may retain statutory limitation periods under applicable national law regardless of contractual provisions. 4) CONTRACT AND VENDOR IMPLICATIONS: Compliance teams reviewing enterprise Noom Health agreements should confirm whether the two-year limitation applies equally to organizational customers and whether it may affect indemnification or data breach claim timing. 5) COMPLIANCE CONSIDERATIONS: Legal teams should assess jurisdiction-by-jurisdiction enforceability of the two-year limitation, particularly for health data claims, subscription billing disputes, and any claims arising under state consumer protection statutes with longer statutory limitation periods.
This provision establishes a contractual limitation period of two years that applies to arbitration demands and court claims, and may not be enforceable in jurisdictions where statutes prohibit contractual shortening of limitation periods for consumer claims.
Under these terms, users are required to bring any claim against Noom within two years of the triggering event; claims filed after this period are barred as stated in the agreement, subject to applicable law in the user's jurisdiction.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.