Any legal disputes not sent to arbitration will be handled in New York courts and under New York law, regardless of where you live.
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
New York governing law means consumer protections under your home state's laws may not apply, and pursuing litigation would require engaging with New York courts even if you live in another state or country.
Interpretive note: Whether the New York choice-of-law clause overrides home state consumer protection provisions depends on the specific law at issue and the jurisdiction of the consumer; mandatory consumer protection statutes in certain states and the EU may apply regardless of this clause.
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
View change record →Previous version had no excerpt text available; current version now specifies New York law and New York County courts, with carve-out for arbitrable disputes.
View full change record →If you have a dispute that falls outside arbitration, you would need to bring it in a New York court under New York law, which could make it impractical to pursue claims if you live elsewhere.
How other platforms handle this
In the EU and EEA, the choice of Texas governing law shall not apply only where a mandatory consumer protection law explicitly prohibits such choice of law provisions.
For any claims that are not subject to arbitration...U.S. Residents: Delaware law; venue exclusively in the state or federal courts in New Castle County, Delaware
These Terms are governed by the laws of the State of California and the United States without regard to conflicts of laws provisions
"These Terms are governed by the laws of the State of New York, without regard to its conflict of laws provisions. You and Noom agree to submit to the personal and exclusive jurisdiction and venue of the courts located in New York County, New York for any claims not subject to arbitration.Excerpt from Noom's Terms of Service
REGULATORY LANDSCAPE: Governing law clauses selecting New York law may not override mandatory consumer protection provisions of a consumer's home state where those provisions cannot be contractually waived.
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New York governing law means consumer protections under your home state's laws may not apply, and pursuing litigation would require engaging with New York courts even if you live in another state or country.
If you have a dispute that falls outside arbitration, you would need to bring it in a New York court under New York law, which could make it impractical to pursue claims if you live elsewhere.
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.