This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
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Any legal action or proceeding arising under or relating to this Agreement shall be brought exclusively in the state or federal courts located in New York County, New York, USA...
For any dispute relating to this Agreement, the parties consent to personal jurisdiction and the exclusive venue of the courts in New York County, New York.
it shall be adjudicated exclusively by the state and federal courts located in San Francisco County, California.
"you irrevocably consent to the exclusive jurisdiction of the federal and state courts in New York County, New York over any disputes...that are not subject to arbitration...Excerpt from Noom's Terms of Service
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The clause states: “you irrevocably consent to the exclusive jurisdiction of the federal and state courts in New York County, New York over any disputes...that are not subject to arbitration...”
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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