This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
View change record →How other platforms handle this
These choices do not apply to certain informational communications including important information and documentation relating to your account.
We've distilled our commitment into six core values: Fairness Reliability and safety Privacy and security Transparency Accountability Inclusiveness
We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
"Noom Coaches are not licensed medical professions, and any information provided by Noom Coaches should not be interpreted as medical advice. Noom Coaches cannot offer advice regarding diagnosis or treatment of any medical or mental health condition...Excerpt from Noom's Terms of Service
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The clause states: “Noom Coaches are not licensed medical professions, and any information provided by Noom Coaches should not be interpreted as medical advice. Noom Coaches cannot offer advice regarding diagnosis or treatment of any medical or mental health condition...”
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.