California residents may cancel their subscription and receive a full refund by mailing a signed written cancellation notice to Noom's Legal Department within three business days of signing up, excluding Sundays and holidays.
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision implements California's statutory cooling-off period for subscription contracts, establishing a three-business-day window during which California residents may cancel without penalty by mailing written notice to Noom's physical address.
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
View change record →California residents who cancel within three business days of subscription signup by mailing a signed written notice to Noom's Legal Department at One Palmer Square, Suite 441, Princeton, NJ 08542, are entitled to a refund under these terms; the agreement states that Noom may terminate service access upon receipt of the cancellation notice.
Cross-platform context
See how other platforms handle California Three-Day Rescission Right and similar clauses.
Compare across platforms →"If you are a resident of California, provided that no more than three (3) business days have elapsed since you signed up for your subscription, you may also rescind your agreement with us and seek a refund. Specifically, if you are a California resident, you may cancel your agreement without penalty or obligation, at any time prior to midnight of the third business day following the date of this contract, excluding Sundays and holidays. To cancel this agreement and receive a refund, mail or deliver a signed and dated notice which states that you, the buyer, are canceling this agreement, or words of similar effect. This notice must be sent to Noom, Inc., Attn: Legal Department, One Palmer Square, Suite 441, Princeton, NJ 08542.Excerpt from Noom's Terms of Service
1) REGULATORY LANDSCAPE: This provision implements California's consumer contract cancellation rights under the California Business and Professions Code and related consumer protection statutes; California Attorney General enforcement authority applies; the FTC's Cooling-Off Rule may also …
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This provision implements California's statutory cooling-off period for subscription contracts, establishing a three-business-day window during which California residents may cancel without penalty by mailing written notice to Noom's physical address.
California residents who cancel within three business days of subscription signup by mailing a signed written notice to Noom's Legal Department at One Palmer Square, Suite 441, Princeton, NJ 08542, are entitled to a refund under these terms; the agreement states that Noom may terminate service access upon receipt of the cancellation notice.
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