Netflix · Netflix Terms of Use

Warranties and Limitations on Liability

Medium severity
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Consumer impact (what this means for users)

Netflix's Terms of Use establish that all subscription fees are non-refundable including for unused periods, that Netflix can charge any payment method linked to your account if your primary method fails, and that class action lawsuits against Netflix are waived where local law allows. Members are prohibited from sharing their account beyond their household unless their plan specifically permits it. You can cancel your membership anytime via the Account page at netflix.com, which stops future charges at the end of your current billing cycle.

How other platforms handle this

PayPal Medium

You may close your PayPal account and terminate your relationship with us at any time without cost, but you will remain liable for all obligations related to your PayPal account even after the PayPal account is closed.

Google Maps Medium

You will not reverse engineer, decompile, disassemble, translate, or attempt to extract the source code of the Maps APIs or any component thereof.

Figma Medium

EXCEPT FOR THE EXPRESS REPRESENTATIONS AND WARRANTIES STATED IN THIS SECTION 5, THE PARTIES MAKE NO REPRESENTATION OR WARRANTY OF ANY KIND WHETHER EXPRESS, IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW), OR STATUTORY, AS TO ANY MATTER WHATSOEVER RELATING TO THIS AGREEMENT. FIGMA EXPRESSLY DISCLAIMS...

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Why it matters (compliance & risk perspective)

The 'as is' disclaimer combined with a broad waiver of consequential damages means subscribers have very limited legal recourse if Netflix's service fails, degrades, or causes downstream harm.

View original clause language
The Netflix service is provided "as is" and without warranty or condition. In particular, our service may not be uninterrupted or error-free. You waive all special, indirect and consequential damages against us.

Provision details

Document information
Document
Netflix Terms of Use
Entity
Netflix
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-002276
Document ID
CA-D-00038
Evidence Provenance
Source URL
Wayback Machine
SHA-256
fbf333516b664c360357d96dc35417db172cc388ddfbd32704919266ef6baf6a
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Netflix | Document: Netflix Terms of Use | Record: CA-P-002276
Captured: 2026-03-06 20:42:36 UTC | SHA-256: fbf333516b664c36…
URL: https://conductatlas.com/platform/netflix/netflix-terms-of-use/warranties-and-limitations-on-liability/
Accessed: April 29, 2026
Classification
Severity
Medium
Categories

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