Netflix makes no promises that its service will work properly or be available at all times, and you agree you cannot sue Netflix for consequential damages like lost time or frustration — though your local mandatory consumer rights still apply.
Consumers cannot recover consequential or indirect damages from Netflix service failures under this clause — for example, if a service outage ruins a planned viewing experience or causes some downstream inconvenience, only direct remedies (where locally available) apply.
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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PARAMOUNT, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS...
You acknowledge that we do not pre-screen content and that AI-generated chats, by their nature, are unpredictable and may produce Generated Content that is inaccurate or offensive. You agree that you must evaluate, and bear all risks associated with, the use of any content or Generated Content. You ...
IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES HAVE ANY LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT FOR ANY LOST PROFITS, REVENUES, GOODWILL, OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER, LOST DATA, BUSINESS INTERRUPTION, OR PUNITIVE DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR ...
This clause limits your ability to recover damages if Netflix's service fails, is unavailable, or causes downstream harm — beyond simply getting a refund for downtime, you waive the right to claim additional losses.
REGULATORY FRAMEWORK: This provision engages the Unfair Contract Terms Directive (93/13/EEC) in the EU, under which blanket consequential damage waivers in B2C contracts may be deemed unfair and unenforceable; Australia's ACL (non-excludable statutory guarantees for services); UK Consumer Rights Act 2015 (CRA) Sections 57 and 65 (which void terms excluding liability for breach of statutory rights); Singapore's Unfair Contract Terms Act (UCTA) Cap. 396; and US state law equivalents (UCC, state consumer protection statutes). No single federal US regulator has primary enforcement authority over warranty disclaimers in digital subscription services.
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