Provision record
Netflix · Netflix Privacy Statement · View original document ↗

User Privacy Rights and Deletion Rights

Medium severity High confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

The policy states that users can exercise privacy rights including access, correction, deletion, and objection by contacting Netflix's Data Protection Officer at privacy@netflix.com or through account settings.

This analysis describes what Netflix's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The policy acknowledges user privacy rights under applicable law, with the specific rights available depending on the user's jurisdiction; EU/EEA users have rights under GDPR, California residents have rights under CCPA/CPRA, and other regional rights may apply based on the user's location.

Recent Activity

This document changed recently

Medium Apr 19, 2026

The updated privacy statement now explicitly discloses that Netflix collects voice inputs including transcripts and recordings when users interact with voice-related features, and that it makes inferences about user and household preferences for ad targeting purposes. The statement adds a new section titled 'Supplemental Privacy Disclosures for US Residents' that references a separate US State Privacy Notice containing 'Notice at Collection' details, alongside new subsections covering personal information collection, uses, disclosure for business purposes, data sales or sharing, retention, use of de-identified information, appeals rights, and financial incentive notices. The change brings the privacy statement into alignment with state privacy laws like CCPA and similar frameworks. You can access the US State Privacy Notice by clicking the provided link, visiting netflix.com/privacy#states, or scrolling to the new US residents section.

View change record →
Medium Mar 6, 2026

The updated privacy statement reorganizes and consolidates disclosures rather than expanding data collection practices. However, the statement removes explicit reference to the US State Privacy Notice from the main body, requiring users to navigate to supplemental sections to access state-specific privacy rights and disclosures. The revised language also removes the prior statement that Netflix makes inferences about household ad preferences, and removes mention of voice inputs and transcripts from the usage information description, narrowing the scope of explicitly disclosed data collection practices. You can access US state privacy notices by navigating to the 'Supplemental Privacy Disclosures for Certain Services' section or visiting netflix.com/privacy#states.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

Users have the ability to request access to, correction of, or deletion of their personal information by contacting Netflix at privacy@netflix.com. The specific rights available depend on the user's country or state of residence, with EU/EEA users having GDPR-based rights and California residents having CCPA/CPRA-based rights.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email Netflix's Data Protection Officer at privacy@netflix.com to submit a data access, correction, or deletion request, specifying your account details and the data rights you wish to exercise.
  • Export Your Data
    Log into your Netflix account and navigate to Account Settings to access data download and privacy tools for requesting a copy of your personal information.

How other platforms handle this

Square Medium

You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.

Google Cloud Medium

When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).

Notion Medium

Not be Discriminated Against by us for exercising your privacy rights.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
For questions about this Privacy Statement, our use of your personal information, or how to exercise your privacy rights, please contact our Data Protection Officer/Privacy Office at privacy@netflix.com.

Excerpt from Netflix's Privacy Statement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: GDPR Articles 15-22 establish data subject rights including access, rectification, erasure, restriction, portability, and objection.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
COPPA
United States Federal
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Netflix Privacy Statement
Entity
Netflix
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011072
Document ID
CA-D-00039
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ce870de529bc75e6806cade2505d73e2a7fdd058ecced65ee63e9d53d37458e1
Analysis generated
May 12, 2026 05:55 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Netflix
Document: Netflix Privacy Statement
Record ID: CA-P-011072
Captured: 2026-05-12 05:55:18 UTC
SHA-256: ce870de529bc75e6…
URL: https://conductatlas.com/platform/netflix/netflix-privacy-statement/provision/CA-P-011072/user-privacy-rights-and-deletion-rights/
Accessed: Aug. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Netflix's User Privacy Rights and Deletion Rights clause do?

The policy acknowledges user privacy rights under applicable law, with the specific rights available depending on the user's jurisdiction; EU/EEA users have rights under GDPR, California residents have rights under CCPA/CPRA, and other regional rights may apply based on the user's location.

How does this clause affect you?

Users have the ability to request access to, correction of, or deletion of their personal information by contacting Netflix at privacy@netflix.com. The specific rights available depend on the user's country or state of residence, with EU/EEA users having GDPR-based rights and California residents having CCPA/CPRA-based rights.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Netflix?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Netflix.