This analysis describes what Neon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a compliance framework where the customer acts as the responsible party for all end-user conduct on the platform. By allocating enforcement responsibility to the customer rather than Neon, the clause creates a cascading accountability structure for policy violations originating from end-user activity.
Customers are required to monitor and enforce Acceptable Use Policy compliance among their end users and face liability for any end-user violations. This means customers must implement internal controls or contractual mechanisms with their own users to prevent policy breaches, or risk bearing responsibility for violations they did not directly commit.
How other platforms handle this
You agree not to post, upload, publish, submit or transmit any content that: (i) infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any ...
Customer agrees to comply with HubSpot's Acceptable Use Policy, which is incorporated into this Agreement by reference. HubSpot may update the Acceptable Use Policy from time to time, and any changes will be effective upon posting to HubSpot's website. Customer's continued use of the Services follow...
In addition to these Terms, you also agree to: Our Acceptable Use Policy ("AUP"): https://legal.kajabi.com/policies/aup
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"Customer agrees to use the Platform Services only in accordance with this Agreement, the Acceptable Use Policy (available at neon.com/aup or as otherwise provided by Neon), and all applicable laws and regulations. Customer is responsible for ensuring that its end users comply with the Acceptable Use Policy and Customer will be responsible for any violations of the Acceptable Use Policy by its end users.— Excerpt from Neon's Neon Terms of Service
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This provision establishes a compliance framework where the customer acts as the responsible party for all end-user conduct on the platform. By allocating enforcement responsibility to the customer rather than Neon, the clause creates a cascading accountability structure for policy violations originating from end-user activity.
Customers are required to monitor and enforce Acceptable Use Policy compliance among their end users and face liability for any end-user violations. This means customers must implement internal controls or contractual mechanisms with their own users to prevent policy breaches, or risk bearing responsibility for violations they did not directly commit.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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