If Miro faces legal claims or costs because of something you did on the platform or content you uploaded, you agree to cover Miro's legal costs and any resulting damages.
This analysis describes what Miro's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The indemnification clause means you could be personally financially liable for significant legal costs and damages if content you upload to Miro causes third-party claims against the company.
Interpretive note: Enforceability of this indemnification provision against individual consumers (as opposed to business customers) may be limited in EU, UK, and some US state jurisdictions under consumer protection law.
Removal of the indemnification clause eliminates explicit user liability for defending Miro against claims, which may indicate narrowing of user obligations or relocation to another document.
View full change record →If you upload content to Miro that infringes someone else's copyright, contains defamatory material, or otherwise causes legal claims against Miro, you are required under these terms to pay Miro's legal defense costs and any resulting awards, which could be substantial.
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"You agree to defend, indemnify, and hold harmless Miro and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.— Excerpt from Miro's Miro Terms of Service
REGULATORY LANDSCAPE: Broad user indemnification clauses in consumer-facing agreements may face scrutiny under consumer protection law in certain jurisdictions. EU unfair contract terms directives (particularly the Unfair Terms in Consumer Contracts Directive) may limit the enforceability of indemnification provisions that impose disproportionate obligations on consumers. The FTC may also examine such provisions as potentially unfair to consumers. GOVERNANCE EXPOSURE: Medium. While user indemnification for their own content is standard in platform agreements, the breadth of the indemnification clause (covering all claims 'in any way connected with your access to or use of the Services') may extend beyond reasonable expectation in practice. Enterprise customers should assess whether this clause creates exposure for their employees' use of the platform. JURISDICTION FLAGS: EU consumers may not be bound by indemnification obligations that are considered disproportionate under national consumer protection law. UK Consumer Rights Act provisions on unfair terms may also limit enforceability against individual consumers. Business customers generally face higher enforceability risk. CONTRACT AND VENDOR IMPLICATIONS: Enterprise agreements should consider negotiating mutual indemnification provisions rather than a one-sided user-only indemnification. Legal teams should assess whether this clause creates employment-related liability if employees upload content on behalf of the organization. COMPLIANCE CONSIDERATIONS: Organizations should train employees on acceptable content policies for Miro boards to minimize the risk of third-party IP or privacy claims that could trigger indemnification obligations. Content review processes for regulated industries should include assessment of what material is placed on shared Miro boards.
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The indemnification clause means you could be personally financially liable for significant legal costs and damages if content you upload to Miro causes third-party claims against the company.
If you upload content to Miro that infringes someone else's copyright, contains defamatory material, or otherwise causes legal claims against Miro, you are required under these terms to pay Miro's legal defense costs and any resulting awards, which could be substantial.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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