Windows collects required diagnostic data covering device configuration, performance, and update status, and optional diagnostic data that includes app activity, browser history, search terms in Microsoft Edge, and enhanced error reports that may contain fragments of user content. Users can choose between required and optional diagnostic data levels in Windows settings.
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This provision establishes that optional diagnostic data in Windows may include browsing history and search terms from Microsoft Edge, as well as error reports that may unintentionally contain user content such as file fragments. The statement acknowledges this risk explicitly for enhanced error reporting.
The updated privacy statement removes the previous detailed list of third-party sources from which Microsoft obtains personal data, including data brokers, public social media posts, location service providers, co-branded partners, and developers. Under the revised language, Microsoft describes obtaining data from 'Microsoft affiliates, subsidiaries, and third parties' without specifying the categories or types of third parties as explicitly as before. The company states it has reorganized the document for greater clarity and accessibility, but the operational effect is that users receive less specific disclosure about where their data originates from outside Microsoft.
View change record →The updated policy establishes additional grounds on which Microsoft may retain personal data. While the prior version tied retention to specific user expectations and available deletion controls, the revised language authorizes retention for 'operating our business, meeting our contractual and legal obligations, improving and developing our products and services, protecting the safety and security of our systems and customers, and resolving disputes.' This expands the stated purposes beyond transaction fulfillment and legal compliance. The updated policy directs users to product-specific documentation for retention details rather than providing explicit deletion procedures and timelines in the privacy statement itself.
View change record →The updated policy now grounds data retention in five broad business purposes: operating the business, meeting contractual and legal obligations, improving and developing products and services, protecting system and customer safety, and resolving disputes. Previously, the policy articulated specific criteria for determining retention periods, including customer expectations for retention until manual deletion, availability of automated deletion controls, and data sensitivity. The revised language removes these granular criteria and instead requires users to consult individual product documentation to understand when their specific data will be deleted. This shifts the burden of finding retention timelines from the main policy statement to separate product-specific documents.
View change record →New provision explicitly details the scope of diagnostic data collected from Windows devices, including app activity and browser history, relevant to Windows OS users.
View full change record →Under this provision, Windows users who enable optional diagnostic data share app activity, browser history, search terms, and enhanced error reports with Microsoft; the statement acknowledges that enhanced error reports may unintentionally contain user content. Users can control diagnostic data levels in Windows Settings under Diagnostics and Feedback, and can use the Diagnostic Data Viewer tool to review what is collected from their device.
Cross-platform context
See how other platforms handle Diagnostic Data Collection in Windows and similar clauses.
Compare across platforms →"Required diagnostic data includes information about your device, its settings and capabilities, and whether it is performing properly. Optional diagnostic data includes more detailed information about your device and its settings, capabilities, and device health. App activity, such as which programs are launched on a device, how long they run, and how quickly they respond to input. Browser activity, including browsing history and search terms, in Microsoft Edge. Enhanced error reporting, including the memory state of the device when a system or app crash occurs (which may unintentionally contain user content, such as parts of a file you were using when the problem occurred).Excerpt from Microsoft's Privacy Statement (Legacy)
(1) REGULATORY LANDSCAPE: This provision implicates GDPR Article 5 (data minimization and purpose limitation) and Article 25 (data protection by design and by default) regarding the collection of browsing history and search terms as part …
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This provision establishes that optional diagnostic data in Windows may include browsing history and search terms from Microsoft Edge, as well as error reports that may unintentionally contain user content such as file fragments. The statement acknowledges this risk explicitly for enhanced error reporting.
Under this provision, Windows users who enable optional diagnostic data share app activity, browser history, search terms, and enhanced error reports with Microsoft; the statement acknowledges that enhanced error reports may unintentionally contain user content. Users can control diagnostic data levels in Windows Settings under Diagnostics and Feedback, and can use the Diagnostic Data Viewer tool to review what is …
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