Provision record
Microsoft · Microsoft Privacy Statement (Legacy) · View original document ↗

Microsoft collects content of files and communications

High severity High confidence Explicit document language Common · 296 of 352 platforms

Key Facts · in the document’s own words

What content does Microsoft collect?
“Information in files and messages, emails, chats, calls, meetings, photos, documents, and other media you create or share using Microsoft products.”
Version CA-V-006591, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Microsoft collects the content of files and communications, including emails, chats, calls, meetings, photos, and documents that users create or share using Microsoft products.
Stay ahead of the changes
Track Microsoft and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Content-level collection—as opposed to metadata—means Microsoft may hold the substance of private communications and personal files, representing one of the most expansive categories of personal data collection.

⚠

Interpretive note: The phrase 'other media' suggests the list is non-exhaustive; additional media types beyond those named may also be collected but are not specified.

Recent Activity

This document changed recently

Medium Sep 10, 2026

The updated statement expands what device data Microsoft collects to explicitly include interactions with Microsoft websites and apps, moving beyond prior language that mentioned only device details, hardware, and settings. The terms now authorize Microsoft to personalize Copilot using conversation history (including saved memories) and optionally using data from other Microsoft products like Bing, Edge, and MSN. You can manage memories and control personalization features using settings within Microsoft Copilot at any time.

View change record →
Medium Jun 26, 2026

The updated privacy statement removes the previous detailed list of third-party sources from which Microsoft obtains personal data, including data brokers, public social media posts, location service providers, co-branded partners, and developers. Under the revised language, Microsoft describes obtaining data from 'Microsoft affiliates, subsidiaries, and third parties' without specifying the categories or types of third parties as explicitly as before. The company states it has reorganized the document for greater clarity and accessibility, but the operational effect is that users receive less specific disclosure about where their data originates from outside Microsoft.

View change record →
Medium Apr 19, 2026

The updated policy establishes additional grounds on which Microsoft may retain personal data. While the prior version tied retention to specific user expectations and available deletion controls, the revised language authorizes retention for 'operating our business, meeting our contractual and legal obligations, improving and developing our products and services, protecting the safety and security of our systems and customers, and resolving disputes.' This expands the stated purposes beyond transaction fulfillment and legal compliance. The updated policy directs users to product-specific documentation for retention details rather than providing explicit deletion procedures and timelines in the privacy statement itself.

View change record →

Consumer impact (what this means for users)

Readers who create or share files, messages, photos, or other media through Microsoft products should be aware that the content itself, not just metadata, is collected by Microsoft.

How other platforms handle this

Lyft Medium

We collect information about these communications and Lyft Platform chat communications, including the participants' phone numbers, the date and time, and the contents of SMS and chat messages.

Instacart Medium

You agree to receive communications from Instacart, its affiliated companies, and/or Third-Party Providers, including by email, text message, calls, and push notifications...generated by automatic telephone dialing systems...

Stripe Medium

we may receive details such as IP addresses and other identifying data about potential security threats from third parties.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Information in files and messages, emails, chats, calls, meetings, photos, documents, and other media you create or share using Microsoft products.

Excerpt from Microsoft's Privacy Statement (Legacy)

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Microsoft Privacy Statement (Legacy)
Entity
Microsoft
Tracking information
First captured by ConductAtlas
March 5, 2026
Text quoted from version
CA-V-006591, captured Sept. 11, 2026
Record ID
CA-P-016782
Document ID
CA-D-000001
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006591)
026452c25b8988052a3e63ae41cac2a0ff195edf3a413aa2a16c9ce515232257
Analysis generated
July 9, 2026 17:07 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006591 (checked Oct. 5, 2026)
Citation Record
Entity: Microsoft
Document: Microsoft Privacy Statement (Legacy)
Record ID: CA-P-016782
Version: CA-V-006591
Captured: 2026-09-11 00:08:37 UTC
SHA-256: 026452c25b898805…
URL: https://conductatlas.com/platform/microsoft/microsoft-privacy-statement-legacy/provision/CA-P-016782/microsoft-collects-content-of-files-and-communications/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Microsoft's Microsoft collects content of files and communications clause do?

Content-level collection—as opposed to metadata—means Microsoft may hold the substance of private communications and personal files, representing one of the most expansive categories of personal data collection.

How does this clause affect you?

Readers who create or share files, messages, photos, or other media through Microsoft products should be aware that the content itself, not just metadata, is collected by Microsoft.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.