Meta · Meta Terms of Service · View original document ↗

User Responsibilities and Accurate Information Obligation

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Meta recorded 10 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for Meta Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
Document Record

What it is

Users are required to use their real name on Facebook, provide accurate account information, keep credentials secure, and notify Meta promptly of any unauthorized account access.

This analysis describes what Meta's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause establishes foundational account maintenance obligations that support platform identity verification and account security protocols. It creates an ongoing duty for users to monitor and report account status changes while reserving Meta's right to conduct identity verification independently.

Interpretive note: The scope and enforcement of the real name requirement and identity verification reservation may vary by jurisdiction and has been subject to regulatory scrutiny in some EU member states.

Recent Activity

This document changed recently

High Apr 21, 2026

The updated terms establish a jurisdictional change for consumers. Previously, all disputes had to be resolved in California courts; now, if you are a consumer or if your country requires it, disputes must be resolved in courts within your home country under your home country's laws. For Meta's own claims against you, the agreement still requires disputes to proceed exclusively in California courts. The revised terms also now require Meta to notify you at least 30 days in advance before making changes to these Terms, and you will have the opportunity to review them before they take effect, unless changes are required by law.

View change record →

Consumer impact (what this means for users)

This provision requires users to maintain accurate identity information, including use of a real name on Facebook, and authorizes Meta to request identity verification at any time. Users who use names other than their legal names may be subject to account review or restriction under this obligation.

Cross-platform context

See how other platforms handle User Responsibilities and Accurate Information Obligation and similar clauses.

Compare across platforms →

Monitoring

Meta has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.

Start Watcher free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
You must provide us with accurate information, including providing your real name on Facebook as required by our Authentic Identity Policies. We also ask that you keep your account information up to date. It's also important that you keep your account credentials secure and that you tell us right away if anyone has unauthorized access to your account. We reserve the right to ask for your real name at any point if we have reason to believe you are not using your real name.

— Excerpt from Meta's Meta Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: The real name requirement engages GDPR data minimization and purpose limitation principles for EU/EEA users, as mandatory collection of real identity information must be justified by a lawful purpose proportionate to the processing. The requirement may also interact with anti-discrimination law in jurisdictions where individuals have a right to use culturally recognized names or where identity documentation requirements disproportionately affect certain communities. COPPA is engaged where minor users are required to provide accurate personal identity information. GOVERNANCE EXPOSURE: Medium. The real name requirement is a known and documented feature of Facebook's terms, but its enforcement has been subject to criticism and legal challenge in some jurisdictions. The reservation of the right to request identity verification at any time creates ongoing user compliance obligations that are not time-limited. JURISDICTION FLAGS: In Germany and some other EU member states, platform real name requirements have been subject to regulatory and judicial scrutiny. The GDPR's data minimization principle may constrain the scope of identity information Meta can require and retain. California's AB 2273 (Age Appropriate Design Code) and similar laws may impose additional constraints on identity data collection from minors. CONTRACT AND VENDOR IMPLICATIONS: Organizations managing corporate or brand pages on Meta platforms should ensure account administrators understand the real name requirement as it applies to their account credentials and that organizational accounts are maintained with accurate information. COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether their organizations' use of Meta platforms for employee or customer-facing activities involves any identity data collection or processing that interacts with this provision, and ensure internal policies address secure credential management for Meta accounts.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

Track 1 platform — free Try Watcher free for 14 days

Free: track 1 platform + weekly digest. Watcher: 10 platforms + same-day alerts. No credit card required.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices related to identity information requirements and their disclosure to consumers.
    File a complaint →

Provision details

Document information
Document
Meta Terms of Service
Entity
Meta
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011424
Document ID
CA-D-00020
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
421cfeb86760eee0966254c1f4c8ecf83f92b03956f70a374bd41125c57a05ec
Analysis generated
May 12, 2026 09:56 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Meta
Document: Meta Terms of Service
Record ID: CA-P-011424
Captured: 2026-05-12 09:56:31 UTC
SHA-256: 421cfeb86760eee0…
URL: https://conductatlas.com/platform/meta/meta-terms-of-service/user-responsibilities-and-accurate-information-obligation/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Professional Governance Intelligence

Need to monitor specific governance provisions?

Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Professional free trial

Or start with Watcher →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Meta's User Responsibilities and Accurate Information Obligation clause do?

The clause establishes foundational account maintenance obligations that support platform identity verification and account security protocols. It creates an ongoing duty for users to monitor and report account status changes while reserving Meta's right to conduct identity verification independently.

How does this clause affect you?

This provision requires users to maintain accurate identity information, including use of a real name on Facebook, and authorizes Meta to request identity verification at any time. Users who use names other than their legal names may be subject to account review or restriction under this obligation.

Is ConductAtlas affiliated with Meta?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Meta.