Provision record
Mercury · Mercury Terms of Service · View original document ↗

Arbitration Confidentiality Obligation

Common · 196 of 343 platforms
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This analysis describes what Mercury's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Sep 25, 2026

The updated terms establish that third-party promotional partners may change or discontinue perks at any time, including after you have met a perk's eligibility or redemption requirements. Mercury states it will not be responsible for honoring, fulfilling, or subsidizing a perk that a partner modifies or discontinues, and directs you to contact the partner directly if a perk is discontinued or not honored. This means a promotional offer you qualified for could be withdrawn or modified by the partner without Mercury's involvement or recourse through Mercury.

View change record →
Medium Jun 26, 2026

The updated terms establish new procedures for automatic recurring invoice payments. Under the revised language, when a payer enables autopay, Mercury does not guarantee that recurring payments will process, and if two consecutive payments fail, the payer's autopay authorization is automatically cancelled without advance notice. The terms also state that Mercury will not re-attempt failed recurring payments except when a Mercury system issue caused the failure (in which case Mercury will attempt once on the next banking day). Mercury limits its liability for losses arising from payment failures, authorization issues, or unauthorized debits except as required by applicable law. Merchants and payers should review their autopay settings and payment methods to ensure continuity of recurring billing.

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How other platforms handle this

OpenAI

If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding...would allow class arbitration...this entire dispute resolution section will be unenforceable.

Credit Karma

you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Proceedings and information related to them will be maintained as confidential, including the nature and details of the Claim, evidence produced, testimony given, and the outcome of the Claim...

Excerpt from Mercury's Terms of Service

Provision details

Document information
Document
Mercury Terms of Service
Entity
Mercury
Date stated by the document
Oct. 5, 2026
As printed in Mercury’s text (version CA-V-007358), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-007154, captured Sept. 25, 2026
Record ID
CA-P-047434
Document ID
CA-D-000529
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007154)
8e43d7c64ad3d9974fa2a3d4767a445928d7f386aa0e781b1ab30b839cdc55b0
Analysis generated
July 9, 2026 04:51 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007154, captured Sept. 25, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007358, captured Oct. 6, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Mercury
Document: Mercury Terms of Service
Record ID: CA-P-047434
Version: CA-V-007154
Captured: 2026-09-25 01:01:42 UTC
SHA-256: 8e43d7c64ad3d997…
URL: https://conductatlas.com/platform/mercury/mercury-terms-of-service/provision/CA-P-047434/arbitration-confidentiality-obligation/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Mercury's Arbitration Confidentiality Obligation clause do?

The clause states: “Proceedings and information related to them will be maintained as confidential, including the nature and details of the Claim, evidence produced, testimony given, and the outcome of the Claim...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.

Is ConductAtlas affiliated with Mercury?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mercury.