Mercury revised its promotional offers section to clarify that third-party partners may change or discontinue perks at any time, even after eligibility requirements are met, and that Mercury will not be responsible for honoring or fulfilling perks that partners modify or discontinue. The updated terms also specify that expired perks cannot be reinstated and direct users to contact third-party partners directly if a perk is discontinued or not honored. This shifts responsibility for perk fulfillment from Mercury to the third-party partner.
The updated terms establish that third-party promotional partners may change or discontinue perks at any time, including after you have met a perk's eligibility or redemption requirements. Mercury states it will not be responsible for honoring, fulfilling, or subsidizing a perk that a partner modifies or discontinues, and directs you to contact the partner directly if a perk is discontinued or not honored. This means a promotional offer you qualified for could be withdrawn or modified by the partner without Mercury's involvement or recourse through Mercury.
→ If a promotional perk you qualified for is discontinued or not honored, contact the third-party partner directly rather than Mercury customer service.
ConductAtlas has recorded 2 material changes to this document over 91 days of monitoring (since June 2026).
Across all monitored documents, Mercury has made 4 significant changes.
2 of Mercury's significant changes have been classified as negative for consumers.
Third-party partners may change or discontinue perks at any time, including after eligibility is met, and Mercury disclaims responsibility for fulfillment.
Expired perks cannot be reinstated under any circumstances.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Wording edits to this record that do not change what it claims. Changes to a claim are published as corrections.
Mercury revised its promotional offers terms to disclaim responsibility for third-party partner perks and to clarify that partners may modify or discontinue offers at any time. The change shifts fulfillment responsibility and dispute resolution to …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-X-005252.
Mercury updated its Terms of Service to October 5, 2026 and added a new section on third-party AI connections. The …
Mercury expanded its privacy policy to clarify how it collects and processes personal information for business customers and their connected …
Mercury's privacy policy cookie disclosure table now includes a new cookie from OpenAI marked for advertising and data sale purposes. …
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Get alerted when this policy changes again, including what changed and why it matters.