This analysis describes what Mercury's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Regardless of the nature or magnitude of harm a user suffers, Mercury's financial exposure is contractually limited to $1,000.00, which may be far less than actual losses.
Mercury's updated terms establish detailed rules for how recurring autopay works on invoices. Under the revised language, payers authorize recurring ACH debits through a separate addendum, Mercury will not retry failed payments (except once if caused by a Mercury system issue), and autopay authorization will automatically cancel after two consecutive failures in a series. You can prevent autopay cancellation by ensuring payers have sufficient funds, re-enrolling the payer, or requesting manual payment if the series fails twice.
View change record →The updated terms establish that when customers pay invoices you issue through Mercury Invoicing via ACH debit, Mercury will apply a hold period before crediting the funds to your account. The hold period is determined by Mercury in its sole discretion based on risk factors related to the transaction, payer, and payment history, and may range from 1 to 4 business days from the date the ACH debit is initiated. Mercury will display an estimated funds availability date for each incoming invoice payment in your Invoicing dashboard.
View change record →No matter what losses or damages you experience in connection with Mercury's services, the maximum amount you can recover from Mercury is $1,000.00.
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"In no event shall Mercury...be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding $1000.00.— Excerpt from Mercury's Mercury Terms of Service
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Regardless of the nature or magnitude of harm a user suffers, Mercury's financial exposure is contractually limited to $1,000.00, which may be far less than actual losses.
No matter what losses or damages you experience in connection with Mercury's services, the maximum amount you can recover from Mercury is $1,000.00.
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