Provision record
Mailchimp · Mailchimp Standard Terms of Use · View original document ↗

No Refunds on Monthly Plans Generally

High severity Explicit document language Common · 178 of 352 platforms
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This analysis describes what Mailchimp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Leonardo AI Medium

If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.

Instacart Medium

Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.

Runway Medium

we do not provide price protection or refunds in the event of a price drop or promotional offering.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You won't be entitled to a refund or credit from us under any circumstance on monthly Paid Marketing Plans. However, we may, at our sole discretion, offer a refund, discount or credit.

Excerpt from Mailchimp's Standard Terms of Use

Provision details

Document information
Document
Mailchimp Standard Terms of Use
Entity
Mailchimp
Document last updated
May 20, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-065150
Document ID
CA-D-00887
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9882db0300b1b7b43fc98d9489eafa1bcccf771f91b984a0245e8a3c5aeaba7c
Analysis generated
May 20, 2026 13:43 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Mailchimp
Document: Mailchimp Standard Terms of Use
Record ID: CA-P-065150
Captured: 2026-05-20 13:43:23 UTC
SHA-256: 9882db0300b1b7b4…
URL: https://conductatlas.com/platform/mailchimp/mailchimp-standard-terms-of-use/provision/CA-P-065150/no-refunds-on-monthly-plans-generally/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Mailchimp's No Refunds on Monthly Plans Generally clause do?

The clause states: “You won't be entitled to a refund or credit from us under any circumstance on monthly Paid Marketing Plans. However, we may, at our sole discretion, offer a refund, discount or credit.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with Mailchimp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mailchimp.