Provision record
Mailchimp · Mailchimp Standard Terms of Use · View original document ↗

60-Day Money-Back Guarantee on Annual Plans

High confidence Common · 172 of 343 platforms

Key Facts · in the document’s own words

What guarantee does Mailchimp offer for Members who purchase an annual Paid Marketing Plan?
“We offer a 60 day money-back guarantee for Members who purchase an annual Paid Marketing Plan...Requests must be made within 60 days from the purchase date to be eligible for a refund.”
Version CA-V-006871, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Mailchimp offers a 60-day money-back guarantee for Members who purchase an annual Paid Marketing Plan, provided the refund request is made within 60 days of the purchase date.
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This analysis describes what Mailchimp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The guarantee is time-bound and plan-specific: it applies only to annual Paid Marketing Plans and only if the request is made within the 60-day window, so members who miss that deadline or hold a different plan type are not covered.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Members who purchase an annual Paid Marketing Plan may obtain a full refund, but they must submit their request within 60 days of purchase to be eligible.

How other platforms handle this

Teachable

Creators on annual paid Teachable subscription plans are entitled to a full no-questions-asked refund within thirty (30) days of first signing up for an annual plan.

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We offer a 60 day money-back guarantee for Members who purchase an annual Paid Marketing Plan...Requests must be made within 60 days from the purchase date to be eligible for a refund.

Excerpt from Mailchimp's Standard Terms of Use

Provision details

Document information
Document
Mailchimp Standard Terms of Use
Entity
Mailchimp
Tracking information
First captured by ConductAtlas
May 20, 2026
Text quoted from version
CA-V-006871, captured Sept. 11, 2026
Record ID
CA-P-065151
Document ID
CA-D-000887
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006871)
3ca9b0a631f2b03549c53135cc19c005495d29d80be4c6393ba2d3b35b49d32c
Analysis generated
May 20, 2026 13:43 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006871, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Mailchimp
Document: Mailchimp Standard Terms of Use
Record ID: CA-P-065151
Version: CA-V-006871
Captured: 2026-09-11 01:30:38 UTC
SHA-256: 3ca9b0a631f2b035…
URL: https://conductatlas.com/platform/mailchimp/mailchimp-standard-terms-of-use/provision/CA-P-065151/60-day-money-back-guarantee-on-annual-plans/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Mailchimp's 60-Day Money-Back Guarantee on Annual Plans clause do?

The guarantee is time-bound and plan-specific: it applies only to annual Paid Marketing Plans and only if the request is made within the 60-day window, so members who miss that deadline or hold a different plan type are not covered.

How does this clause affect you?

Members who purchase an annual Paid Marketing Plan may obtain a full refund, but they must submit their request within 60 days of purchase to be eligible.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Mailchimp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mailchimp.