Provision record
LlamaIndex · LlamaIndex Terms of Service · View original document ↗

Mandatory Individual Arbitration Requirement

High confidence Common · 196 of 343 platforms
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This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The arbitration requirement eliminates court litigation as a default option, and the individual basis requirement means disputes cannot be aggregated, unless the user exercises the opt-out right.

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Interpretive note: The excerpt is a summary reference to a provision in Section 14.2; the full terms of the opt-out mechanism are not available in this excerpt.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Unless you opt out, you are required to resolve any disputes with LlamaIndex through individual arbitration and cannot litigate in court.

How other platforms handle this

OpenAI

This section does not require informal dispute resolution or arbitration of the following claims: (i) individual claims brought in small claims court...

Credit Karma

you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 14.2 (THE "ARBITRATION AGREEMENT")...THAT REQUIRE, UNLESS YOU OPT OUT...THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS

Excerpt from LlamaIndex's Terms of Service

Provision details

Document information
Document
LlamaIndex Terms of Service
Entity
LlamaIndex
Date stated by the document
June 7, 2024
As printed in LlamaIndex’s text (version CA-V-007641), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-004733, captured July 11, 2026
Record ID
CA-P-073560
Document ID
CA-D-000806
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004733)
9a3b4ad97c4f7f896b68643148a401fdcb14513e48651e54472bf69564ce5df0
Analysis generated
July 12, 2026 14:29 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004733, captured July 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007641, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: LlamaIndex
Document: LlamaIndex Terms of Service
Record ID: CA-P-073560
Version: CA-V-004733
Captured: 2026-07-11 13:43:49 UTC
SHA-256: 9a3b4ad97c4f7f89…
URL: https://conductatlas.com/platform/llamaindex/llamaindex-terms-of-service/provision/CA-P-073560/mandatory-individual-arbitration-requirement/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does LlamaIndex's Mandatory Individual Arbitration Requirement clause do?

The arbitration requirement eliminates court litigation as a default option, and the individual basis requirement means disputes cannot be aggregated, unless the user exercises the opt-out right.

How does this clause affect you?

Unless you opt out, you are required to resolve any disputes with LlamaIndex through individual arbitration and cannot litigate in court.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.

Is ConductAtlas affiliated with LlamaIndex?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.