This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The arbitration requirement eliminates court litigation as a default option, and the individual basis requirement means disputes cannot be aggregated, unless the user exercises the opt-out right.
Interpretive note: The excerpt is a summary reference to a provision in Section 14.2; the full terms of the opt-out mechanism are not available in this excerpt.
Unless you opt out, you are required to resolve any disputes with LlamaIndex through individual arbitration and cannot litigate in court.
How other platforms handle this
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
either party retains the right to bring an individual action in small claims court, if the claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis.
except disputes relating to the enforcement or validity of your, your licensors', our, or our licensors' intellectual property rights
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"THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 14.2 (THE "ARBITRATION AGREEMENT")...THAT REQUIRE, UNLESS YOU OPT OUT...THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS— Excerpt from LlamaIndex's LlamaIndex Terms of Service
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The arbitration requirement eliminates court litigation as a default option, and the individual basis requirement means disputes cannot be aggregated, unless the user exercises the opt-out right.
Unless you opt out, you are required to resolve any disputes with LlamaIndex through individual arbitration and cannot litigate in court.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
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