This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
A hard 24-hour deadline for breach notification leaves the customer very little time to respond, and failure to meet it could constitute a breach of the agreement.
The customer bears a strict, time-limited obligation to report security breaches to Klaviyo via a specified email address.
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In the event that any information under our custody and control is compromised as a result of a breach of our security, we will take steps to investigate and remediate the situation and, in accordance with applicable laws and regulations, may notify...
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"Customer shall immediately notify Klaviyo by email to privacy@klaviyo.com, but in no event more than twenty-four (24) hours following discovery of such breach.Excerpt from Klaviyo's Terms of Service
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A hard 24-hour deadline for breach notification leaves the customer very little time to respond, and failure to meet it could constitute a breach of the agreement.
The customer bears a strict, time-limited obligation to report security breaches to Klaviyo via a specified email address.
ConductAtlas has identified this type of provision across 272 platforms. See the full comparison.
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