Khan Academy · Khan Academy Terms of Service

Warranty Disclaimer

Medium severity
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What it is

Khan Academy makes no promises about the quality, accuracy, or reliability of its platform or educational content, and is not responsible for any harm — including educational harm — that results from using the service.

Consumer impact (what this means for users)

Users — including students relying on Khanmigo AI tutoring for academic preparation — have no legal recourse if the platform provides inaccurate educational content or experiences outages, as all warranties are disclaimed.

Cross-platform context

See how other platforms handle Warranty Disclaimer and similar clauses.

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Why it matters (compliance & risk perspective)

If an AI tutor gives incorrect information or the platform fails during a critical study session, Khan Academy bears no legal responsibility for resulting harm — users assume all risk of relying on the platform's educational content.

View original clause language
THE SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL KHAN ACADEMY, ITS DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: Warranty disclaimers are governed by UCC Article 2 (goods) and general contract law for services; in consumer contexts, the Magnuson-Moss Warranty Act (15 U.S.C. §2301) applies to written warranties but generally does not require warranties to be provided. State consumer protection laws (e.g., California Consumer Legal Remedies Act, Cal. Civ. Code §1750) may limit the enforceability of blanket disclaimers against consumers. EU consumer law (Directive 2019/771) provides implied conformity guarantees that cannot be waived for EU consumers. (2)

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Applicable agencies

  • FTC
    FTC can investigate deceptive advertising if platform marketing claims conflict with the broad 'as is' warranty disclaimer under FTC Act Section 5
    File a complaint →
  • State AG
    State attorneys general enforce consumer protection laws that may limit blanket warranty disclaimers against consumers
    File a complaint →

Provision details

Document information
Document
Khan Academy Terms of Service
Entity
Khan Academy
Document last updated
April 29, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-002866
Document ID
CA-D-00159
Evidence Provenance
Source URL
Wayback Machine
SHA-256
8914b6093be7fcaf2deefbf6620d8842d911de26247cd348b41d194a5b484ebf
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Khan Academy | Document: Khan Academy Terms of Service | Record: CA-P-002866
Captured: 2026-04-18 10:22:08 UTC | SHA-256: 8914b6093be7fcaf…
URL: https://conductatlas.com/platform/khan-academy/khan-academy-terms-of-service/warranty-disclaimer/
Accessed: May 2, 2026
Classification
Severity
Medium
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