US-based users are required to resolve disputes with Khan Academy through individual binding arbitration rather than court litigation, and the terms include a waiver of the right to participate in class action or class arbitration proceedings. The class action waiver applies to the extent permitted by applicable law.
This analysis describes what Khan Academy's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires that disputes between users and Khan Academy proceed through individual arbitration, precluding class or representative actions under the terms as written. Section 4.3 expressly acknowledges that this clause may not apply to users habitually residing in the EU, UK, or Australia where mandatory consumer protection law governs.
Interpretive note: The full arbitration clause text including any opt-out mechanism is contained in Section 18, which was truncated in the document provided; enforceability against minors and institutional users varies by jurisdiction.
Under this clause, US-based users who have disputes with Khan Academy are required to proceed through individual arbitration rather than court, and cannot participate in class action lawsuits. Users habitually residing in the EU, UK, or Australia retain rights to litigate in local courts under applicable mandatory consumer protection law as stated in Section 4.3.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"PLEASE NOTE THAT THESE TERMS INCLUDE A BINDING ARBITRATION PROVISION, INCLUDING A CLASS ACTION WAIVER. BY AGREEING TO BINDING ARBITRATION, TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, YOU WAIVE YOUR RIGHT TO LITIGATE DISPUTES THROUGH A COURT AND TO HAVE A JUDGE OR JURY DECIDE YOUR CASE. YOU ALSO WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE ACTION.Excerpt from Khan Academy's Terms of Service
1) REGULATORY LANDSCAPE: Mandatory arbitration clauses and class action waivers in consumer-facing terms are subject to scrutiny by the FTC under Section 5 of the FTC Act, and their enforceability in the context of educational …
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This provision requires that disputes between users and Khan Academy proceed through individual arbitration, precluding class or representative actions under the terms as written. Section 4.3 expressly acknowledges that this clause may not apply to users habitually residing in the EU, UK, or Australia where mandatory consumer protection law governs.
Under this clause, US-based users who have disputes with Khan Academy are required to proceed through individual arbitration rather than court, and cannot participate in class action lawsuits. Users habitually residing in the EU, UK, or Australia retain rights to litigate in local courts under applicable mandatory consumer protection law as stated in Section 4.3.
ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Khan Academy.