This analysis describes what Intuit's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish new dispute resolution procedures for EU, UK, and Swiss residents whose personal data is transferred under the Data Privacy Framework. The revised language states that Intuit and Mailchimp have certified compliance with DPF Principles and commits to resolve DPF-related complaints through direct contact, alternative dispute resolution via TRUSTe, and binding arbitration for unresolved complaints. The terms also clarify that when personal data is used for a materially different purpose or shared with external parties not covered by the privacy policy, Mailchimp will offer an opt-out opportunity or collect opt-in consent before proceeding. You can file a complaint with TRUSTe at https://feedback-form.trustarc.com/watchdog/request if your complaint is not resolved by Mailchimp directly.
View change record →How other platforms handle this
We may continue to retain some information even after you delete your account if we are required to do so in order to comply with applicable laws.
We retain personal information about you for the time necessary to fulfill the purpose for which that information was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by law.
We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.
"Even if you request for your personal information to be deleted, certain aspects may be retained for us to: meet our legal or regulatory compliance…exercise, establish or defend legal claims; and to protect against fraudulent or abusive activity.Excerpt from Intuit's Privacy Statement
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The clause states: “Even if you request for your personal information to be deleted, certain aspects may be retained for us to: meet our legal or regulatory compliance…exercise, establish or defend legal claims; and to protect against fraudulent or abusive activity.”
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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