“Even if you submit a deletion request or if our contractual relationship has ended, we may be required to maintain your personal information for as long as necessary to: comply with our legal or regulatory compliance needs…to exercise, establish or defend legal claims…”
This analysis describes what Intuit's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
A user's deletion request or end of their contractual relationship with Intuit does not guarantee erasure; legal and regulatory obligations may override those requests and compel continued retention.
Interpretive note: The excerpt uses an ellipsis suggesting additional retention grounds beyond those stated in the canonical claim. The canonical claim reflects only the two grounds visible in the excerpt; other grounds may exist but are not available for analysis.
The updated terms establish new dispute resolution procedures for EU, UK, and Swiss residents whose personal data is transferred under the Data Privacy Framework. The revised language states that Intuit and Mailchimp have certified compliance with DPF Principles and commits to resolve DPF-related complaints through direct contact, alternative dispute resolution via TRUSTe, and binding arbitration for unresolved complaints. The terms also clarify that when personal data is used for a materially different purpose or shared with external parties not covered by the privacy policy, Mailchimp will offer an opt-out opportunity or collect opt-in consent before proceeding. You can file a complaint with TRUSTe at https://feedback-form.trustarc.com/watchdog/request if your complaint is not resolved by Mailchimp directly.
View change record →Submitting a deletion request or ending your relationship with Intuit does not ensure your personal information will be erased; Intuit may be required to retain it for legal or regulatory compliance or for legal claims.
How other platforms handle this
We may continue to retain some information even after you delete your account if we are required to do so in order to comply with applicable laws.
We retain personal information about you for the time necessary to fulfill the purpose for which that information was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by law.
After you submit a request to delete your account, we initiate a deletion process to safely and completely remove your data from our servers or retain it only in anonymized form.
"Even if you submit a deletion request or if our contractual relationship has ended, we may be required to maintain your personal information for as long as necessary to: comply with our legal or regulatory compliance needs…to exercise, establish or defend legal claims…Excerpt from Intuit's Privacy Statement
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A user's deletion request or end of their contractual relationship with Intuit does not guarantee erasure; legal and regulatory obligations may override those requests and compel continued retention.
Submitting a deletion request or ending your relationship with Intuit does not ensure your personal information will be erased; Intuit may be required to retain it for legal or regulatory compliance or for legal claims.
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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