Intuit · Intuit Privacy Statement · View original document ↗

Data retained despite deletion request for legal compliance

High severity High confidence Explicitdocumentlanguage Common · 274 of 352 platforms
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This analysis describes what Intuit's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

A user's deletion request or end of their contractual relationship with Intuit does not guarantee erasure; legal and regulatory obligations may override those requests and compel continued retention.

Interpretive note: The excerpt uses an ellipsis suggesting additional retention grounds beyond those stated in the canonical claim. The canonical claim reflects only the two grounds visible in the excerpt; other grounds may exist but are not available for analysis.

Recent Activity

This document changed recently

Medium May 24, 2026

The updated privacy statement removes detailed disclosures about how Intuit uses cookies, pixels, and tracking technologies to deliver targeted advertising. Previously, the policy explicitly stated that Intuit and advertising partners may disclose information like IP addresses and device identifiers to show more relevant ads, and that users could opt-out through 'Customize Settings'. The revised statement now references only a separate Cookies Policy without reproducing this information inline. Users seeking specifics on cookie consent options and advertising data sharing must consult the linked Cookies Policy document.

View change record →
Medium May 21, 2026

The updated privacy policy removes prior explicit disclosures about third-party advertising cookies and opt-out mechanisms that were previously available to users. Specifically, the policy no longer states that users can decline third-party advertising cookies through a 'Customize Settings' option, nor does it describe how advertising partners may receive limited personal information like IP addresses and device identifiers for ad targeting. The footer now contains only a general reference to cookie management without the prior transparency on advertising partner data sharing. You can review Intuit's full Cookies Policy for current information on how cookies and advertising technologies are used.

View change record →
Medium Apr 26, 2026

Intuit's updated privacy statement now explicitly discloses that it shares limited personal information, such as IP addresses and device identifiers, with advertising partners to deliver targeted ads both on and off its sites. The company characterizes these practices as potentially constituting 'sharing' or 'targeted advertising' under applicable law, suggesting recognition of privacy regulations like CCPA or GDPR. You can decline the use of third-party advertising cookies by selecting the 'Customize Settings' option in the cookie consent interface.

View change record →

Consumer impact (what this means for users)

Submitting a deletion request or ending your relationship with Intuit does not ensure your personal information will be erased; Intuit may be required to retain it for legal or regulatory compliance or for legal claims.

How other platforms handle this

Cloudflare Medium

We store your personal information for a period of time that is consistent with the business purposes set forth in Section 3 of this policy or as long as needed to fulfill and comply with legal obligations.

Ancestry Medium

Ancestry also retains certain information as reasonably necessary to comply with our legal obligations (including law enforcement requests), resolve disputes, maintain security, prevent fraud and abuse, as well as to comply with tax, payment industry, securities...

Google Gemini Medium

We keep some data until you delete your Google Account, such as information about how often you use Gemini Apps.

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▸ View Original Clause Language DOCUMENT RECORD
"
Even if you submit a deletion request or if our contractual relationship has ended, we may be required to maintain your personal information for as long as necessary to: comply with our legal or regulatory compliance needs…to exercise, establish or defend legal claims…

— Excerpt from Intuit's Intuit Privacy Statement

Applicable regulations

CCPA/CPRA
California, USA
FCRA
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Intuit Privacy Statement
Entity
Intuit
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-044246
Document ID
CA-D-00361
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5104160a107b437c0db347584f6e8f7f5ef9a06b435be31b4951bfaaba305331
Analysis generated
July 9, 2026 07:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Intuit
Document: Intuit Privacy Statement
Record ID: CA-P-044246
Captured: 2026-07-09 07:42:38 UTC
SHA-256: 5104160a107b437c…
URL: https://conductatlas.com/platform/intuit/intuit-privacy-statement/provision/CA-P-044246/data-retained-despite-deletion-request-for-legal-compliance/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Intuit's Data retained despite deletion request for legal compliance clause do?

A user's deletion request or end of their contractual relationship with Intuit does not guarantee erasure; legal and regulatory obligations may override those requests and compel continued retention.

How does this clause affect you?

Submitting a deletion request or ending your relationship with Intuit does not ensure your personal information will be erased; Intuit may be required to retain it for legal or regulatory compliance or for legal claims.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 274 platforms. See the full comparison.

Is ConductAtlas affiliated with Intuit?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Intuit.