This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause allocates operational responsibility by clarifying the legal and contractual relationship between Instacart and service providers. It establishes that Third Party Providers function independently, which affects liability attribution and the scope of Instacart's control over service delivery standards.
Instacart rewrote its entire Terms of Service, adding 367 new sentences including sections on AI-powered services, updated arbitration procedures, and revised data handling practices. The restructuring makes it harder to compare what changed because the entire document was reorganized.
View change record →Users agree that Instacart does not directly supervise or control Third Party Providers' performance. This framing affects which entity users may hold accountable for service failures, as Instacart's limited operational control over providers is a documented contractual premise.
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THE SERVICES ARE PROVIDED 'AS IS.' EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTIC...
To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...
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"You acknowledge that Instacart does not supervise, direct, or control the performance of services provided by Third Party Providers, and that Third Party Providers are neither employed by, nor in any partnership or joint venture or agency relationship with, Instacart.— Excerpt from Instacart's Instacart Terms of Service
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This clause allocates operational responsibility by clarifying the legal and contractual relationship between Instacart and service providers. It establishes that Third Party Providers function independently, which affects liability attribution and the scope of Instacart's control over service delivery standards.
Users agree that Instacart does not directly supervise or control Third Party Providers' performance. This framing affects which entity users may hold accountable for service failures, as Instacart's limited operational control over providers is a documented contractual premise.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.