This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Instacart rewrote its entire Terms of Service, adding 367 new sentences including sections on AI-powered services, updated arbitration procedures, and revised data handling practices. The restructuring makes it harder to compare what changed because the entire document was reorganized.
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Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
If your API access is disabled or terminated, but you or your End User has previously spent on the Site, you or your End User are not entitled to a refund of previously spent amounts.
For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
"Monthly memberships: Monthly membership fees are not refundable. If you cancel, you can continue to use benefits until the end of the paid term, and your membership will not auto-renew.Excerpt from Instacart's Terms of Service
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The clause states: “Monthly memberships: Monthly membership fees are not refundable. If you cancel, you can continue to use benefits until the end of the paid term, and your membership will not auto-renew.”
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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