Provision record
Instacart · Instacart Terms of Service · View original document ↗

Cancellation and Refund Limits After Shopping Starts

Common · 172 of 343 platforms
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This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Hims & Hers

After one year from payment, you will no longer be eligible for any refund, including for any unused Testing Services.

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Once a shopper has started shopping your order or delivery has started, you may not be able to cancel or reschedule. If we are able to accommodate your request...you may be charged a fee...

Excerpt from Instacart's Terms of Service

Provision details

Document information
Document
Instacart Terms of Service
Entity
Instacart
Date stated by the document
May 7, 2026
As printed in Instacart’s text (version CA-V-006652), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-006652, captured Sept. 11, 2026
Record ID
CA-P-026213
Document ID
CA-D-000135
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006652)
b4a705e07d73ecfc9acdd274f083d338b5658b37cdf5bb1ad122009d9cfc768d
Analysis generated
May 10, 2026 00:03 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006652, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Instacart
Document: Instacart Terms of Service
Record ID: CA-P-026213
Version: CA-V-006652
Captured: 2026-09-11 00:24:46 UTC
SHA-256: b4a705e07d73ecfc…
URL: https://conductatlas.com/platform/instacart/instacart-terms-of-service/provision/CA-P-026213/cancellation-and-refund-limits-after-shopping-starts/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Instacart's Cancellation and Refund Limits After Shopping Starts clause do?

The clause states: “Once a shopper has started shopping your order or delivery has started, you may not be able to cancel or reschedule. If we are able to accommodate your request...you may be charged a fee...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Instacart?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Instacart.