This analysis describes what Instacart's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Instacart rewrote its entire Terms of Service, adding 367 new sentences including sections on AI-powered services, updated arbitration procedures, and revised data handling practices. The restructuring makes it harder to compare what changed because the entire document was reorganized.
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For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.
If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.
The refund will cover the relevant subscription fee prorated from the date you request cancellation to the end of the relevant subscription period you have paid for.
"If delivery fails due to circumstances within your control—such as an incorrect delivery address or failing to be present for an attended delivery—we may deny refund and redelivery requests.Excerpt from Instacart's Terms of Service
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The clause states: “If delivery fails due to circumstances within your control—such as an incorrect delivery address or failing to be present for an attended delivery—we may deny refund and redelivery requests.”
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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