If Indeed causes you harm, the most you can recover from them is either $100 or whatever you paid Indeed in the past year, whichever is more. Indeed is also not responsible for lost data, lost opportunities, or other indirect harms.
This analysis describes what Indeed's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
For most job seekers who use Indeed for free, this cap means the maximum recovery in any dispute is $100 regardless of the actual harm suffered, including harms from data breaches, wrongful account termination, or missed job opportunities caused by platform failures.
The updated terms establish new explicit tax obligations for users. Indeed now states it will calculate and bill applicable taxes based on user location or linked employer location, and users are responsible for any applicable taxes, duties, or levies. Additionally, the terms now state that reducing or canceling sponsored ad budgets will result in loss of access to premium features exclusive to higher budget plans. Previously, the agreement described auto-apply activity as a pricing factor; this reference has been removed from the pricing methodology section.
View change record →This liability cap significantly limits your ability to recover compensation if Indeed's platform causes you real-world harm, such as exposing your resume data in a breach or incorrectly suppressing your job applications. For free users, the effective ceiling on recovery is $100.
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You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.
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"TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDEED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. IN NO EVENT SHALL INDEED'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNTS PAID BY YOU TO INDEED IN THE PAST TWELVE MONTHS.— Excerpt from Indeed's Indeed Terms of Service
REGULATORY LANDSCAPE: Liability limitation clauses in consumer contracts are reviewed under state unconscionability doctrine and consumer protection statutes. In the EU, Council Directive 93/13/EEC on unfair contract terms may render liability caps that effectively deny consumers any meaningful remedy unenforceable. The UK Consumer Rights Act 2015 similarly limits the enforceability of liability exclusions in consumer contracts. The FTC Act also applies where such limitations are not fairly disclosed. GOVERNANCE EXPOSURE: Medium. The $100 cap is a standard feature of consumer technology agreements but is particularly significant in the context of a platform handling sensitive employment data for hundreds of millions of users. In the event of a large-scale data breach, the cap would substantially limit individual recovery, though class actions are separately waived. JURISDICTION FLAGS: EU and UK consumer law may override this limitation for users in those regions, rendering it inapplicable or unenforceable. California's consumer protection framework may also limit the enforceability of liability caps that leave consumers without adequate redress. The phrase 'to the maximum extent permitted by law' is standard and signals Indeed's awareness of potential jurisdictional limits. CONTRACT AND VENDOR IMPLICATIONS: Employer and business users should assess whether the same liability cap applies to their commercial relationship with Indeed or whether separate B2B agreements provide different remedies. For employers, lost candidates or data exposure through Indeed's platform could exceed $100 in actual damages. COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the liability cap is enforceable in all jurisdictions where Indeed operates, particularly the EU and UK, and whether local law requires separate disclosures or higher caps for consumer-facing services. Data breach response plans should account for the contractual limitation and its interaction with applicable data protection law remedies.
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For most job seekers who use Indeed for free, this cap means the maximum recovery in any dispute is $100 regardless of the actual harm suffered, including harms from data breaches, wrongful account termination, or missed job opportunities caused by platform failures.
This liability cap significantly limits your ability to recover compensation if Indeed's platform causes you real-world harm, such as exposing your resume data in a breach or incorrectly suppressing your job applications. For free users, the effective ceiling on recovery is $100.
ConductAtlas has identified this type of provision across 10 platforms. See the full comparison.
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