Provision record
Indeed · Indeed Terms of Service · View original document ↗

Liability Limitation

Medium severity High confidence Explicit document language Common · 287 of 352 platforms
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Document Record

What it is

If Indeed causes you harm, the most you can recover from them is either $100 or whatever you paid Indeed in the past year, whichever is more. Indeed is also not responsible for lost data, lost opportunities, or other indirect harms.

This analysis describes what Indeed's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

For most job seekers who use Indeed for free, this cap means the maximum recovery in any dispute is $100 regardless of the actual harm suffered, including harms from data breaches, wrongful account termination, or missed job opportunities caused by platform failures.

Recent Activity

This document changed recently

Medium Jul 3, 2026

The updated terms state that Indeed may automatically draft job application content based on job seeker profile information and preferences. The drafted content may be AI-generated and subject to Indeed's AI-Generated Content Terms in Section D.9 of the General Terms. The agreement continues to establish that job seekers remain responsible for reviewing, correcting, editing, or deleting any drafted applications or application content before submission. You should review any AI-drafted content carefully to ensure it accurately reflects your qualifications and preferences before adopting and submitting applications.

View change record →
Medium May 16, 2026

The updated terms establish new explicit tax obligations for users. Indeed now states it will calculate and bill applicable taxes based on user location or linked employer location, and users are responsible for any applicable taxes, duties, or levies. Additionally, the terms now state that reducing or canceling sponsored ad budgets will result in loss of access to premium features exclusive to higher budget plans. Previously, the agreement described auto-apply activity as a pricing factor; this reference has been removed from the pricing methodology section.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
May 9, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

This liability cap significantly limits your ability to recover compensation if Indeed's platform causes you real-world harm, such as exposing your resume data in a breach or incorrectly suppressing your job applications. For free users, the effective ceiling on recovery is $100.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDEED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. IN NO EVENT SHALL INDEED'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNTS PAID BY YOU TO INDEED IN THE PAST TWELVE MONTHS.

Excerpt from Indeed's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Liability limitation clauses in consumer contracts are reviewed under state unconscionability doctrine and consumer protection statutes.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Indeed Terms of Service
Entity
Indeed
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-007645
Document ID
CA-D-00153
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
0a9317dc6b1ec92957da6b7bc13a6904ee75c44c349d7f8c30b20948fc50b226
Analysis generated
May 9, 2026 21:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Indeed
Document: Indeed Terms of Service
Record ID: CA-P-007645
Captured: 2026-05-09 21:14:37 UTC
SHA-256: 0a9317dc6b1ec929…
URL: https://conductatlas.com/platform/indeed/indeed-terms-of-service/provision/CA-P-007645/liability-limitation/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Indeed's Liability Limitation clause do?

For most job seekers who use Indeed for free, this cap means the maximum recovery in any dispute is $100 regardless of the actual harm suffered, including harms from data breaches, wrongful account termination, or missed job opportunities caused by platform failures.

How does this clause affect you?

This liability cap significantly limits your ability to recover compensation if Indeed's platform causes you real-world harm, such as exposing your resume data in a breach or incorrectly suppressing your job applications. For free users, the effective ceiling on recovery is $100.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Indeed?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Indeed.