If Indeed causes you harm, the most you can recover from them is either $100 or whatever you paid Indeed in the past year, whichever is more. Indeed is also not responsible for lost data, lost opportunities, or other indirect harms.
This analysis describes what Indeed's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
For most job seekers who use Indeed for free, this cap means the maximum recovery in any dispute is $100 regardless of the actual harm suffered, including harms from data breaches, wrongful account termination, or missed job opportunities caused by platform failures.
The updated terms state that Indeed may automatically draft job application content based on job seeker profile information and preferences. The drafted content may be AI-generated and subject to Indeed's AI-Generated Content Terms in Section D.9 of the General Terms. The agreement continues to establish that job seekers remain responsible for reviewing, correcting, editing, or deleting any drafted applications or application content before submission. You should review any AI-drafted content carefully to ensure it accurately reflects your qualifications and preferences before adopting and submitting applications.
View change record →The updated terms establish new explicit tax obligations for users. Indeed now states it will calculate and bill applicable taxes based on user location or linked employer location, and users are responsible for any applicable taxes, duties, or levies. Additionally, the terms now state that reducing or canceling sponsored ad budgets will result in loss of access to premium features exclusive to higher budget plans. Previously, the agreement described auto-apply activity as a pricing factor; this reference has been removed from the pricing methodology section.
View change record →This liability cap significantly limits your ability to recover compensation if Indeed's platform causes you real-world harm, such as exposing your resume data in a breach or incorrectly suppressing your job applications. For free users, the effective ceiling on recovery is $100.
How other platforms handle this
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A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...
The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.
"TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDEED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. IN NO EVENT SHALL INDEED'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNTS PAID BY YOU TO INDEED IN THE PAST TWELVE MONTHS.Excerpt from Indeed's Terms of Service
REGULATORY LANDSCAPE: Liability limitation clauses in consumer contracts are reviewed under state unconscionability doctrine and consumer protection statutes.
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For most job seekers who use Indeed for free, this cap means the maximum recovery in any dispute is $100 regardless of the actual harm suffered, including harms from data breaches, wrongful account termination, or missed job opportunities caused by platform failures.
This liability cap significantly limits your ability to recover compensation if Indeed's platform causes you real-world harm, such as exposing your resume data in a breach or incorrectly suppressing your job applications. For free users, the effective ceiling on recovery is $100.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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