HubSpot · HubSpot Terms of Service · View original document ↗

HubSpot License to Customer Data

High severity Unique · 0 of 325 platforms
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This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes the operational scope of HubSpot's data processing rights by defining the purposes for which customer data may be used (service delivery, maintenance, legal compliance, and product improvement) and the types of derivative data uses permitted (aggregated and anonymized forms). This framework governs how the service provider may leverage uploaded customer information in its service infrastructure and development activities.

Consumer impact (what this means for users)

Under this clause, customers authorize HubSpot to process their data across multiple operational functions including service delivery, data storage, transmission, modification, and display. Additionally, customers authorize HubSpot to extract and use aggregated and anonymized derivatives of their data for product development purposes without further consent or per-use notice.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer grants HubSpot a non-exclusive, worldwide, royalty-free license to use, copy, store, transmit, modify, and display Customer Data solely to the extent necessary to provide, maintain, and improve the Subscription Services and to comply with applicable law. HubSpot may use aggregated and anonymized data derived from Customer Data to improve its products and services.

— Excerpt from HubSpot's HubSpot Terms of Service

Provision details

Document information
Document
HubSpot Terms of Service
Entity
HubSpot
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-004869
Document ID
CA-D-00207
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fe8ba7ca9a80e255f49bcc03fd3d4cf922c263ff1879581e19704a1350fb3524
Analysis generated
May 9, 2026 21:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: HubSpot
Document: HubSpot Terms of Service
Record ID: CA-P-004869
Captured: 2026-05-09 21:58:44 UTC
SHA-256: fe8ba7ca9a80e255…
URL: https://conductatlas.com/platform/hubspot/hubspot-terms-of-service/hubspot-license-to-customer-data/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does HubSpot's HubSpot License to Customer Data clause do?

The provision establishes the operational scope of HubSpot's data processing rights by defining the purposes for which customer data may be used (service delivery, maintenance, legal compliance, and product improvement) and the types of derivative data uses permitted (aggregated and anonymized forms). This framework governs how the service provider may leverage uploaded customer information in its service infrastructure and development …

How does this clause affect you?

Under this clause, customers authorize HubSpot to process their data across multiple operational functions including service delivery, data storage, transmission, modification, and display. Additionally, customers authorize HubSpot to extract and use aggregated and anonymized derivatives of their data for product development purposes without further consent or per-use notice.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.