HubSpot · HubSpot Terms of Service

Governing Law and Dispute Resolution

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What it is

Legal disputes about your HubSpot contract will be decided in Massachusetts courts (under Massachusetts law) if you're in the US, or in Irish courts if you're in the EU or UK — not in your home jurisdiction.

Consumer impact (what this means for users)

US-based business customers must litigate HubSpot disputes in Massachusetts courts, and EU/UK customers in Irish courts — a geographic and financial hurdle that may deter smaller businesses from pursuing legitimate claims against HubSpot.

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Why it matters (compliance & risk perspective)

Forum selection clauses requiring litigation in Massachusetts or Dublin create significant practical and financial barriers for non-local businesses pursuing disputes against HubSpot, effectively discouraging smaller companies from seeking legal redress.

View original clause language
This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws principles. For Customers domiciled in the European Union or United Kingdom, this Agreement shall be governed by the laws of Ireland. Any disputes arising out of or relating to this Agreement shall be resolved in the state or federal courts located in Suffolk County, Massachusetts, or, for EU/UK Customers, the courts of Dublin, Ireland.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: Forum selection and governing law clauses in B2B contracts are generally enforceable under US federal law (M/S Bremen v. Zapata Off-Shore Co., 407 U.S. 1 (1972)) and the Brussels I Regulation (Recast) in the EU (Regulation (EU) 1215/2012). However, certain mandatory consumer and data protection provisions cannot be waived by choice-of-law clauses — GDPR Art. 79 preserves data subjects' right to bring claims in their member state of habitual residence regardless of contract terms. The Massachusetts choice of law is consistent with HubSpot's corporate domicile. (2)

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Applicable agencies

  • State AG
    State attorneys general may have authority to challenge forum selection clauses that effectively deny access to justice for in-state businesses under state consumer protection laws.
    File a complaint →

Provision details

Document information
Document
HubSpot Terms of Service
Entity
HubSpot
Document last updated
April 29, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-002972
Document ID
CA-D-00207
Evidence Provenance
Source URL
Wayback Machine
SHA-256
9927299c7582997f7d7d4ec9af87291e8942c38b96b84ff4e2ea6e359778795c
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: HubSpot | Document: HubSpot Terms of Service | Record: CA-P-002972
Captured: 2026-04-18 11:17:02 UTC | SHA-256: 9927299c7582997f…
URL: https://conductatlas.com/platform/hubspot/hubspot-terms-of-service/governing-law-and-dispute-resolution/
Accessed: May 2, 2026
Classification
Severity
Medium
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