Legal disputes about your HubSpot contract will be decided in Massachusetts courts (under Massachusetts law) if you're in the US, or in Irish courts if you're in the EU or UK — not in your home jurisdiction.
US-based business customers must litigate HubSpot disputes in Massachusetts courts, and EU/UK customers in Irish courts — a geographic and financial hurdle that may deter smaller businesses from pursuing legitimate claims against HubSpot.
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Compare across platforms →Forum selection clauses requiring litigation in Massachusetts or Dublin create significant practical and financial barriers for non-local businesses pursuing disputes against HubSpot, effectively discouraging smaller companies from seeking legal redress.
(1) REGULATORY FRAMEWORK: Forum selection and governing law clauses in B2B contracts are generally enforceable under US federal law (M/S Bremen v. Zapata Off-Shore Co., 407 U.S. 1 (1972)) and the Brussels I Regulation (Recast) in the EU (Regulation (EU) 1215/2012). However, certain mandatory consumer and data protection provisions cannot be waived by choice-of-law clauses — GDPR Art. 79 preserves data subjects' right to bring claims in their member state of habitual residence regardless of contract terms. The Massachusetts choice of law is consistent with HubSpot's corporate domicile. (2)
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