This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes a cost-shifting mechanism that allocates to the customer the financial responsibility for defending HubSpot against third-party claims connected to the customer's use of the service, data practices, or legal violations. The scope of indemnifiable claims is broad and includes legal defense costs.
Under this provision, customers assume the obligation to cover HubSpot's legal defense costs and damages in disputes arising from their own agreement violations, data practices, or breach of applicable law. This obligation applies even if HubSpot is named as a defendant alongside the customer.
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"Customer shall indemnify, defend, and hold harmless HubSpot and its officers, directors, employees, and agents from and against any claims, disputes, demands, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with (i) Customer's access to or use of the Services in violation of this Agreement; (ii) Customer Data; or (iii) Customer's violation of any applicable law or third-party rights.— Excerpt from HubSpot's HubSpot Terms of Service
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This clause establishes a cost-shifting mechanism that allocates to the customer the financial responsibility for defending HubSpot against third-party claims connected to the customer's use of the service, data practices, or legal violations. The scope of indemnifiable claims is broad and includes legal defense costs.
Under this provision, customers assume the obligation to cover HubSpot's legal defense costs and damages in disputes arising from their own agreement violations, data practices, or breach of applicable law. This obligation applies even if HubSpot is named as a defendant alongside the customer.
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