HubSpot · HubSpot Terms of Service · View original document ↗

Customer Indemnification Obligations

High severity Unique · 0 of 343 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity HubSpot recorded 2 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for HubSpot Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.

This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes a cost-shifting mechanism that allocates to the customer the financial responsibility for defending HubSpot against third-party claims connected to the customer's use of the service, data practices, or legal violations. The scope of indemnifiable claims is broad and includes legal defense costs.

Consumer impact (what this means for users)

Under this provision, customers assume the obligation to cover HubSpot's legal defense costs and damages in disputes arising from their own agreement violations, data practices, or breach of applicable law. This obligation applies even if HubSpot is named as a defendant alongside the customer.

How other platforms handle this

Snowflake Medium

Customer will defend Snowflake against any claim, demand, suit, or proceeding made or brought against Snowflake by a third party alleging that Customer Data, or Customer's use of the Services in violation of this Agreement, infringes or misappropriates such third party's intellectual property rights...

Slack Medium

Customer will defend, indemnify and hold harmless Slack and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, penalties, fines, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) Customer's or any A...

Fastly Medium

Customer shall indemnify, defend, and hold harmless Fastly and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to Customer's use of the Services, Cu...

See all platforms with this clause type →

Monitoring

HubSpot has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Start Monitor free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer shall indemnify, defend, and hold harmless HubSpot and its officers, directors, employees, and agents from and against any claims, disputes, demands, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with (i) Customer's access to or use of the Services in violation of this Agreement; (ii) Customer Data; or (iii) Customer's violation of any applicable law or third-party rights.

— Excerpt from HubSpot's HubSpot Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
HubSpot Terms of Service
Entity
HubSpot
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-004870
Document ID
CA-D-00207
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d0b7e297156535ff7da47d2001c39ae52cac337ff0e1a6db64da8407bc2fa84b
Analysis generated
May 21, 2026 04:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: HubSpot
Document: HubSpot Terms of Service
Record ID: CA-P-004870
Captured: 2026-05-21 04:01:38 UTC
SHA-256: d0b7e297156535ff…
URL: https://conductatlas.com/platform/hubspot/hubspot-terms-of-service/customer-indemnification-obligations/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Compliance free trial

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does HubSpot's Customer Indemnification Obligations clause do?

This clause establishes a cost-shifting mechanism that allocates to the customer the financial responsibility for defending HubSpot against third-party claims connected to the customer's use of the service, data practices, or legal violations. The scope of indemnifiable claims is broad and includes legal defense costs.

How does this clause affect you?

Under this provision, customers assume the obligation to cover HubSpot's legal defense costs and damages in disputes arising from their own agreement violations, data practices, or breach of applicable law. This obligation applies even if HubSpot is named as a defendant alongside the customer.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.